🆚 Capterra vs. Trustpilot
- 📈 Trustpilot is much more popular than Capterra.
- 🌍 Trustpilot is more popular in all countries.
Statistics based on 3.5M+ analyzed websites. About this data
TrustpilotType
Customer review platform
Customer review platform
About
Capterra is a technology review platform focused on the software industry.
Trustpilot is a global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation.
It hosts over 300 million reviews, provides tools for review collection, analytics including sentiment and topic categorization, a proprietary TrustScore metric, and AI-assisted response and trend forecasting features for businesses.
Headquarters
Stamford, Connecticut, United States
Copenhagen, Denmark
Pricing
Free version ✔️
Custom
Free version ✔️50 monthly review invitations, disallows embedding of reviews
Plus
(200 review invites)$3,588+/year
(200 review invites)$3,588+/year
Premium
(500 review invites)$7,548+/year
(500 review invites)$7,548+/year
Advanced
(5,000 review invites)$13,188+/year
(5,000 review invites)$13,188+/year
EnterpriseCustom
Categories
Customer Reviews › Rank #16
Customer Reviews › Rank #1
Popularity
Determined by the number of sites using each technology.
The Trustpilot customer review platform is 14 times more popular than Capterra.
Total websites
Market share
Customer Reviews
Popularity by country
Determined by the number of sites detected from each country.
Trustpilot is more popular than Capterra in all countries.
United Kingdom
United States
Netherlands
France
Italy
Germany
Denmark
Spain
Sweden
Australia
Awards
- ⭐ 8th most popular in India in the Customer Reviews category.
- ⭐ 9th most popular in the Netherlands in the Customer Reviews category.
- ⭐ 9th most popular in Denmark in the Customer Reviews category.
- 🔥 12nd most popular in France in the Customer Reviews category.
- 🔥 13rd most popular in Italy in the Customer Reviews category.
- 🥇 Most popular in the United Kingdom in the Customer Reviews category.
- 🥇 Most popular in the Netherlands in the Customer Reviews category.
- 🥇 Most popular in Italy in the Customer Reviews category.
- 🥇 Most popular in France in the Customer Reviews category.
- 🥇 Most popular in Denmark in the Customer Reviews category.
Popularity by domain category
Determined by the number of sites in each category.
Trustpilot is more popular than Capterra in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Fashion/Beauty
Travel
Software/Hardware
Finance/Banking
Real Estate
Education/Reference
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
G2
SourceForge Business Software
Tripadvisor
Trustindex
Yelp🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,511,995 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.