🆚 Chatty vs. Tidio

Statistics for Chatty are still being collected and do not yet reflect its full market share.

Type

Live chat software
Live chat software

About

Chatty is a live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.

It includes an AI chatbot trained on store products, multi-channel messaging across WhatsApp, Messenger, Instagram, email, and SMS, automation workflows, visitor tracking, and multilingual chat with real-time translation in 19 languages.

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Headquarters

Hanoi, Vietnam
San Francisco, California, United States

Website

Pricing

Free version ✔️50 AI conversations (lifetime)
Basic
(50 AI conversations)
$19.99/month
Pro
(300 AI conversations)
$68.99/month
Plus
(700 AI conversations)
$199/month
Free version ✔️50 conversations
Starter
(100 conversations)
$29/month
Growth
(2K conversations)
$59/month
Plus
(5K conversations)
$749/month
Lyro AI
(50 conversations)
$39/month

Categories

Live Chats › Rank #108
Live Chats › Rank #5
Customer Support › Rank #3

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

United States
United Kingdom
Australia
India
France
Canada
Italy
Spain
Germany
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Fashion/Beauty
Health
Real Estate
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#10,387
#17,232
View more ➝

See also

🗃️ About This Data