🆚 Chatway vs. Tidio
Chatway
TidioType
About
Chatway is a live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.
It provides an AI support agent trained on site content, a unified inbox that combines live chat, email, and social channels, and automation workflows with triggers and real-time visitor tracking.
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.
Headquarters
Pricing
(4 seats)$79/month
(10 seats)$149/month
(100 conversations)$29/month
(2K conversations)$59/month
(5K conversations)$749/month
(50 conversations)$39/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⬆️ 68th most popular in the United States in the Live Chats category.
- 🥇 Most popular in Pakistan in the Customer Support category.
- 🥇 Most popular in Saudi Arabia in the Customer Support category.
- 🥈 Second most popular in India in the Customer Support category.
- 🥈 Second most popular in Italy in the Customer Support category.
- 🥈 Second most popular in Spain in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Botsonic
Chatty
Intercom
Chatwoot
Dynamics 365 Customer Service🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites. However, data for Chatway is still being collected and reflects a smaller subset of sites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.