🆚 Crema vs. Hotjar

📈 Hotjar is much more popular than Crema.
🌎 Hotjar is more popular in the United States, the United Kingdom, and the Netherlands.
🌍 Crema is more popular in Korea.

Statistics based on 3.3M+ analyzed websites. About this data

Crema

Hotjar

Type

Customer review platform

Web analytics tool

About

Crema is a Korean customer review management system.

Hotjar is a web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.

It offers click, scroll, move, and tap heatmaps, session recordings of real user journeys, on-site surveys and feedback widgets, conversion funnel and trend tracking, dashboards to aggregate metrics, and filters and segmentation to examine behavior by device or attributes.

Headquarters

Seoul, Korea

St. Julian's, Malta

Website

cre.ma/en #216,219

hotjar.com #162,081

Pricing

Free version ✔️

Flexible$10/month

Unlimited$4,320/year

Free version ✔️20K sessions, 5K session replays per month

Growth
(7K+ sessions)$49+/month

Pro
(1M+ sessions)Custom

Popularity

Determined by the number of sites using each technology.

The Hotjar web analytics tool is 68 times more popular than Crema.

Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Hotjar is more popular in the United States, the United Kingdom, and the Netherlands, while Crema is more popular in Korea.

United States

United Kingdom

Netherlands

Australia

Germany

Brazil

France

Poland

Canada

Spain

Awards

🥇 Most popular in Korea in the Widgets category.
🥇 Most popular in Korea in the Feedback category.
🥇 Most popular in Korea in the Customer Reviews category.
⭐ 10th most popular in Japan in the Customer Reviews category.
🔥 13rd most popular in Japan in the Feedback category.

🥈 Second most popular in the United Kingdom in the Feedback category.
🥈 Second most popular in the Netherlands in the Feedback category.
🥈 Second most popular in Germany in the Feedback category.
🥈 Second most popular in Brazil in the Feedback category.
🥈 Second most popular in France in the Feedback category.

Popularity by domain category

Determined by the number of sites in each category.

Hotjar is more popular than Crema in all market segments.

Business

Online Shopping

Marketing/Merchandising

Internet Services

Education/Reference

Fashion/Beauty

Travel

Health

Finance/Banking

Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#28,737

#29,336

#71,502

#71,776

#89,228

Name

Rank

#88

#117

#136

#163

#186