🆚 Hotjar vs. Smartlook
- 📈 Hotjar is much more popular than Smartlook.
- 🌎 Hotjar is more popular in the United States, the United Kingdom, and the Netherlands.
- 🌍 Smartlook is more popular in Benin and Angola.
Type
About
Hotjar is a web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.
It offers click, scroll, move, and tap heatmaps, session recordings of real user journeys, on-site surveys and feedback widgets, conversion funnel and trend tracking, dashboards to aggregate metrics, and filters and segmentation to examine behavior by device or attributes.
Smartlook is a product analytics platform owned by Cisco offering session recordings, heatmaps, and event tracking, which is scheduled to shut down in 2027.
It records full-resolution sessions without sampling, supports retroactive funnel creation, detects rage taps, generates heatmaps, and links crash reports to session replays.
Headquarters
Pricing
(7K+ sessions) $49+/month
(1M+ sessions) Custom
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the United States in the Conversion Optimization category.
- 🥇 Most popular in the United Kingdom in the Conversion Optimization category.
- 🥇 Most popular in the Netherlands in the Conversion Optimization category.
- 🥇 Most popular in Australia in the Conversion Optimization category.
- 🥇 Most popular in Germany in the Conversion Optimization category.
- ⭐ 7th most popular in the Czech Republic in the Analytics category.
- ⭐ 9th most popular in Slovakia in the Analytics category.
- ⭐ 9th most popular in Hungary in the Analytics category.
- 🔥 13rd most popular in Poland in the Analytics category.
- 🔥 15th most popular in Brazil in the Analytics category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.



