🆚 Hotjar vs. Smartlook

Type

Web analytics tool
Web analytics tool

About

Hotjar is a web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.

It offers click, scroll, move, and tap heatmaps, session recordings of real user journeys, on-site surveys and feedback widgets, conversion funnel and trend tracking, dashboards to aggregate metrics, and filters and segmentation to examine behavior by device or attributes.

Smartlook is a product analytics platform owned by Cisco offering session recordings, heatmaps, and event tracking, which is scheduled to shut down in 2027.

It records full-resolution sessions without sampling, supports retroactive funnel creation, detects rage taps, generates heatmaps, and links crash reports to session replays.

Read more…

Headquarters

St. Julian's, Malta
San Jose, California, United States

Website

Pricing

Free version ✔️ 20K sessions, 5K session replays per month
Growth
(7K+ sessions)
$49+/month
Pro
(1M+ sessions)
Custom
Free version ✔️
Pro $55+/month

Categories

Analytics › Rank #7
Analytics › Rank #42
Conversion Optimization › Rank #1
Feedback › Rank #2

Popularity

Determined by the number of sites using each technology.

The Hotjar web analytics tool is 16 times more popular than Smartlook.
Total websites

Market share

Analytics

Popularity by country

Determined by the number of sites detected from each country.

Hotjar is more popular in the United States, the United Kingdom, and the Netherlands, while Smartlook is more popular in Benin and Angola.
United States
United Kingdom
Netherlands
Australia
Germany
Brazil
France
Poland
Canada
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Hotjar is more popular than Smartlook in all market segments.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Fashion/Beauty
Health
Finance/Banking
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#1,425
#5,505
#7,887
View more ➝

See also

🗃️ About This Data