Smartlook
Smartlook is a product analytics platform owned by Cisco offering session recordings, heatmaps, and event tracking, which is scheduled to shut down in 2027.
It records full-resolution sessions without sampling, supports retroactive funnel creation, detects rage taps, generates heatmaps, and links crash reports to session replays.
The platform is scheduled for decommission on September 30, 2027, with the most valuable parts transitioning to 
Splunk Observability Cloud as Digital Experience Analytics.
According to our data, Smartlook ranks 42th among the web analytics tools we track.
It has 0.2% of the web analytics market share and is detected on 0.1% of all websites.
💸 Pricing
Smartlook is available in both free and paid versions.
📊 Rankings and Market Share
- Analytics
- Rank: 42
- Market share: 0.2%
🏆 Smartlook Awards
- ⭐ 7th most popular in the Czech Republic in the Analytics category.
- ⭐ 9th most popular in Slovakia in the Analytics category.
- ⭐ 9th most popular in Hungary in the Analytics category.
- 🔥 13rd most popular in Poland in the Analytics category.
- 🔥 15th most popular in Brazil in the Analytics category.
- 🔥 20th most popular in Italy in the Analytics category.
- ⬆️ 21st most popular in Spain in the Analytics category.
- ⬆️ 23rd most popular in India in the Analytics category.
- ⬆️ 27th most popular in France in the Analytics category.
- ⬆️ 32nd most popular in Australia in the Analytics category.
⚡ Sites Using Smartlook
We have data on 4,424 websites that use the Smartlook web analytics tool. Here is a list of some of the top ranked ones.
The highest rated site using Smartlook is splunk.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | splunk.com |
#1,425 | United States | English |
| 2 | #5,505 | Ireland | English | |
| 3 | #5,796 | India | English | |
| 4 | #7,100 | United States | English | |
| 5 | #7,887 | Czech Republic | Czech | |
| 6 | #8,645 | Czech Republic | Czech | |
| 7 | #9,786 | English | ||
| 8 | #13,550 | Philippines | English | |
| 9 | #14,945 | Czech Republic | Czech | |
| 10 | #16,828 | English | ||
| 11 | #17,909 | United States | English | |
| 12 | #18,719 | United States | English | |
| 13 | #19,531 | English | ||
| 14 | #21,865 | Brazil | Brazilian Portuguese | |
| 15 | #22,205 | Montenegro | Montenegrin | |
| 16 | #22,347 | Hungary | Hungarian | |
| 17 | #22,402 | Mexico | English | |
| 18 | #23,450 | India | English | |
| 19 | #24,055 | Mexico | Spanish | |
| 20 | #24,385 | Germany | German |
📈 Usage Statistics
Most of the sites that use Smartlook:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Online Shopping category.
Most of the sites using Smartlook are from the United States, the Czech Republic, and the United Kingdom.
- United States 18.2%
- Czech Republic 15%
- United Kingdom 7.2%
- Poland 5.3%
- Brazil 4.7%
- Germany 4%
- Italy 3.8%
- Spain 3.6%
- France 3.3%
- Other 34.9%
Most Smartlook users speak English, Czech, or Spanish.
- English 48.8%
- Czech 11.9%
- Spanish 6.1%
- Portuguese 4.7%
- Polish 4.4%
- German 3.4%
- French 3.1%
- Italian 3%
- Slovak 2.6%
- Other 12%
The Smartlook web analytics tool is especially popular on .com and .cz top-level domains.
- .com 42.2%
- .cz 11.3%
- .pl 3.6%
- .com.br 3.5%
- .co.uk 3.2%
- .sk 2.6%
- .hu 2.3%
- .de 2.3%
- .it 2%
- Other 27%
The primary market segments for websites utilizing Smartlook include online shopping, business, and marketing and merchandising.
- Online Shopping 26.5%
- Business 17.9%
- Marketing/Merchandising 11.3%
- Internet Services 8.8%
- Fashion/Beauty 5.1%
- Travel 3.2%
- Education/Reference 3%
- Software/Hardware 2.5%
- Sports 2.3%
- Other 19.4%
🕵️ Similar Technologies
These are some of the best Smartlook alternatives.
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💬 Frequently Asked Questions
What is the company behind Smartlook?
Smartlook is owned by Cisco Systems, Inc., headquartered in San Jose, California, United States.
Can I use Smartlook for free?
Yes, there is a free version with limited functionality.
How much does it cost?
The pricing for Smartlook starts at $55 per month.
Which country uses Smartlook the most?
The majority of Smartlook users are from the United States.
Who uses Smartlook?
According to our data, Smartlook is used on thousands of sites, including such established ones as splunk.com, alison.com, and
cleartax.in.
Do academic institutions use Smartlook?
Yes. Overall, we know of 4 academic websites in the United States that use Smartlook.
How does Smartlook compare to its competitors?
Smartlook is a moderately popular web analytics tool, ranking ahead of 145 other web analytics tools we track.
What are the alternatives to Smartlook?
Alternatives and possible competitors to Smartlook may include 
Microsoft Clarity, 
Hotjar, and 
PostHog.
👉 See Also
- ✨ Related technologies
- 💼 All technologies from
Cisco
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,816,780 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.