🆚 Glassbox vs. Smartlook
- 📈 Smartlook is much more popular than Glassbox.
- 🌎 Smartlook is more popular in the United States, the Czech Republic, and the United Kingdom.
- 🌍 Glassbox is more popular in Indonesia and Switzerland.
Glassbox
SmartlookType
About
Glassbox is an AI-driven customer intelligence platform that uses patented tagless data capture and session replay to record and analyze user journeys across web and mobile digital channels.
It provides journey and funnel analytics, AI-generated session summaries, a struggle score that quantifies usability issues and technical errors, 
WCAG scanning, PII masking, and cross-domain session stitching.
Smartlook is a product analytics platform owned by Cisco offering session recordings, heatmaps, and event tracking, which is scheduled to shut down in 2027.
It records full-resolution sessions without sampling, supports retroactive funnel creation, detects rage taps, generates heatmaps, and links crash reports to session replays.
Headquarters
Pricing
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 15th most popular in Indonesia in the Analytics category.
- ⬆️ 69th most popular in the United Kingdom in the Analytics category.
- ⭐ 7th most popular in the Czech Republic in the Analytics category.
- ⭐ 9th most popular in Slovakia in the Analytics category.
- ⭐ 9th most popular in Hungary in the Analytics category.
- 🔥 13rd most popular in Poland in the Analytics category.
- 🔥 15th most popular in Brazil in the Analytics category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.