🆚 Crisp vs. Drift

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

Drift is a conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages.

It enables website visitors to engage in natural language conversations, book meetings, view analytics, and get instantly qualified leads automatically routed to sales tools such as Salesloft.

Headquarters

Nantes, France
Atlanta, Gerogia, United States

Website

Pricing

Free version ✔️2 seats, 100 customer profiles
Mini
(4 seats, 5K customer profiles)
€45/month
Essentials
(10 seats, 50K customer profiles, 50 AI actions)
€95/month
Plus
(20+ seats, 200K customer profiles, unlimited AI)
€295/month
Free version ❌
$900+/user/year

Categories

Live Chats › Rank #10
Live Chats › Rank #20
Customer Support › Rank #6
Lead Generation › Rank #12

Popularity

Determined by the number of sites using each technology.

The Crisp live chat software solution is 2.9 times more popular than Drift.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Crisp is more popular in the United States, France, and the United Kingdom, while Drift is more popular in Switzerland and Malta.
United States
France
United Kingdom
Iran
India
Australia
Germany
Canada
Netherlands
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Crisp is more popular among sites focused on Internet services, online shopping, and marketing and merchandising, while Drift is more commonly used on business and software and hardware sites.
Business
Internet Services
Online Shopping
Marketing/Merchandising
Software/Hardware
Education/Reference
Fashion/Beauty
Travel
Finance/Banking
Blogs/Wiki

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,652
View more ➝
Name
Rank
#2,020
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.