🆚 Google Forms vs. Userback

📈 Google Forms is much more popular than Userback.
🌍 Google Forms is more popular in all countries.

Statistics based on 3.4M+ analyzed websites. About this data

Google Forms

Userback

Type

Online form builder

Customer feedback tool

About

Google Forms is a cloud-based data collection and survey management software included in Google Workspace that lets users build, share, and collaborate on online forms, quizzes, and surveys in real time.

It supports a drag-and-drop form builder with multiple question types, conditional logic and response validation, real-time response summaries with charts, unlimited submissions stored in Google Sheets for analysis, and easy sharing via links or embeds.

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

Headquarters

Mountain View, California, United States

Brisbane, Australia

Website

workspace.google.com

userback.io #487,851

Pricing

Free version ✔️Personal

Google WorkspaceBusiness Starter (30 GB)$84/user/year
Business Standard (2 TB)$168/user/year
Business Plus (5 TB)$264/user/year

Free version ✔️2 projects, 7-day feedback availability

Team
(2 projects)$9/month

Business
(25 projects)$19/month

Business Plus
(unlimited projects)$29/month

Feature Portal add-on$39/month

Popularity

Determined by the number of sites using each technology.

The Google Forms builder is 59 times more popular than Userback.

Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Google Forms is more popular than Userback in all countries.

United States

Japan

India

Brazil

Spain

France

United Kingdom

Ukraine

Thailand

Russia

Awards

🥈 Second most popular in Japan in the Feedback category.
🥈 Second most popular in Japan in the Forms category.
🥈 Second most popular in Ukraine in the Forms category.
🥈 Second most popular in Ukraine in the Feedback category.
🥈 Second most popular in Thailand in the Forms category.

⭐ 9th most popular in the Czech Republic in the Feedback category.
⬆️ 22nd most popular in the Netherlands in the Feedback category.
⬆️ 30th most popular in Canada in the Feedback category.
⬆️ 38th most popular in the United States in the Feedback category.

Popularity by domain category

Determined by the number of sites in each category.

Google Forms is more popular than Userback in all market segments.

Education/Reference

Business

Marketing/Merchandising

Blogs/Wiki

Online Shopping

Non-Profit/Advocacy/NGO

Sports

Travel

Entertainment

Health

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#566

#644

#652

#778

#1,054

Name

Rank

#3,037

#6,202

#8,920

#11,541

#13,671