🆚 Help Scout vs. Wrike
- 📈 Help Scout is much more popular than Wrike.
- 🌍 Help Scout is more popular in all countries.
Statistics based on 3.3M+ analyzed websites. About this data
Help ScoutType
Live chat software
Project management tool
About
Help Scout is a complete customer communications platform with shared inbox, live chat and help desk.
Wrike is a cloud-based project management platform that allows users to manage and track projects, deadlines, schedules, and other workflow processes.
Headquarters
Boston, Massachusetts, United States
San Jose, California, United States
Pricing
Free version ✔️1 shared inbox, 1 public knowledge base
Standard$300/user/year
Plus$540/user/year
Pro$900/user/year
AI Answers$0.75/resolution
Free version ✔️
Team
(2–15 users)$10/user/month
(2–15 users)$10/user/month
Business
(5–200 users)$25/user/month
(5–200 users)$25/user/month
Categories
Live Chats › Rank #18
Issue Tracking › Rank #2
Issue Tracking › Rank #12
Customer Support › Rank #8
Project Management › Rank #12
Online Collaboration › Rank #27
Popularity
Determined by the number of sites using each technology.
The Help Scout live chat software is 39 times more popular than Wrike.
Total websites
Market share
Issue Tracking
Popularity by country
Determined by the number of sites detected from each country.
Help Scout is more popular than Wrike in all countries.
United States
United Kingdom
Netherlands
Australia
Germany
Canada
France
Sweden
Belgium
Finland
Awards
- 🥇 Most popular in the Netherlands in the Issue Tracking category.
- 🥇 Most popular in Sweden in the Issue Tracking category.
- 🥇 Most popular in Belgium in the Issue Tracking category.
- 🥈 Second most popular in the United States in the Issue Tracking category.
- 🥈 Second most popular in the United Kingdom in the Issue Tracking category.
- ⭐ 10th most popular in the United States in the Project Management category.
- 🔥 12nd most popular in the United States in the Issue Tracking category.
- ⬆️ 23rd most popular in the United States in the Online Collaboration category.
Popularity by domain category
Determined by the number of sites in each category.
Help Scout is more popular than Wrike in all market segments.
Business
Internet Services
Online Shopping
Marketing/Merchandising
Software/Hardware
Education/Reference
Blogs/Wiki
Health
Finance/Banking
Entertainment
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Gladly
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ClickUp🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,361,290 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.