π HelpDesk vs. Intercom Help Center
- π Intercom Help Center is much more popular than HelpDesk.
- π Intercom Help Center is more popular in all countries.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Customer support technology
Customer support technology
About
HelpDesk is a centralized cloud ticketing system that allows businesses to manage customer communications in one place.
Intercom Help Center allows users to publish articles that enable customers to self-serve and find support 24/7.
Headquarters
WrocΕaw, Poland
San Francisco, California, United States
Pricing
Free version βFree 14-day trial
Team$34/agent/month
Business$59/agent/month
Free version β
Essential (per seat)$39/month
Advanced (per seat)$99/month
Expert (per seat)$139/month
Categories
Customer Support βΊ Rank #47
Customer Support βΊ Rank #16
Popularity
Determined by the number of sites using each technology.
Intercom Help Center customer support technology is 27 times more popular than HelpDesk.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Intercom Help Center is more popular than HelpDesk in all countries.
United States
United Kingdom
France
Canada
Australia
Netherlands
Sweden
Germany
Poland
Brazil
Popularity by domain category
Determined by the number of sites in each category.
HelpDesk is more popular than Intercom Help Center in all market segments.
Online Shopping
Business
Stock Trading
Internet Services
Software/Hardware
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
ποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.

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