HelpDesk
Text, WrocΕaw, PolandHelpDesk is a centralized cloud ticketing system that allows businesses to manage customer communications in one place.
According to our data, HelpDesk ranks 47th among the customer support technologies we track.
It has 0.03% of the customer support market share and is detected on 0.001% of all websites.
- π Website
πΈ Pricing
HelpDesk is a commercial product priced starting at $34 per agent per month with a free 14-day trial.
π Rankings and Market Share
- Customer Support
- Rank: 47
- Market share: 0.03%
β‘ Sites Using HelpDesk
We have data on 20 websites that use HelpDesk customer support technology.
The highest rated site using HelpDesk is the5ers.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #23,409 | United Kingdom | American English | |
| 2 | #74,621 | United States | English | |
| 3 | #147,294 | United States | English | |
| 4 | #160,289 | United States | English | |
| 5 | #169,674 | United States | English | |
| 6 | #177,798 | United States | English | |
| 7 | #178,961 | United States | English | |
| 8 | #197,364 | United States | English | |
| 9 | #204,756 | United States | English | |
| 10 | #205,952 | United States | English | |
| 11 | #206,074 | United States | English | |
| 12 | #208,472 | United States | English | |
| 13 | #275,580 | United States | English | |
| 14 | #305,653 | United States | English | |
| 15 | #308,593 | Brazil | Brazilian Portuguese | |
| 16 | #382,434 | Sweden | Swedish | |
| 17 | #407,010 | Brazil | Brazilian Portuguese | |
| 18 | #417,571 | United States | English | |
| 19 | #787,195 | United States | English | |
| 20 | Bulgaria | Bulgarian |
π Usage Statistics
Most of the sites that use HelpDesk:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Online Shopping category.
Most of the sites using HelpDesk are from the United States, Brazil, and Bulgaria.
- United States 75%
- Brazil 10%
- Bulgaria 5%
- Sweden 5%
- United Kingdom 5%
Most HelpDesk users speak English, Portuguese, or Swedish.
- English 80%
- Portuguese 10%
- Swedish 5%
- Bulgarian 5%
HelpDesk customer support technology is especially popular on .com, .com.br, and .se top-level domains.
- .com 80%
- .com.br 10%
- .se 5%
- .bg 5%
The primary market segments for websites utilizing HelpDesk include online shopping, business, and stock trading.
- Online Shopping 66.7%
- Business 16.7%
- Stock Trading 16.7%
π΅οΈ Similar Technologies
These are some of the best HelpDesk alternatives.
Gorgias
Freshdesk
Elevio
Twilioπ Compare Alternatives
Compare HelpDesk toβ¦
- π΅οΈ Similar technologies
- β Market leaders
- π‘ More alternatives
- π All options
Zendesk
LiveChat
Tidio
Intercom
Crisp㪠Frequently Asked Questions
What is the company behind HelpDesk?
HelpDesk is owned by Text SA, headquartered in WrocΕaw, Poland.
Does HelpDesk offer a free plan?
No, HelpDesk is a paid solution.
How much does HelpDesk cost?
HelpDesk is priced from $34 per agent per month for the Team plan.
Is there a free trial available?
Yes, it provides a free trial for 14 days, so you can test it before purchasing.
Which country uses HelpDesk the most?
The majority of HelpDesk users are from the United States.
Who uses HelpDesk?
According to our data, HelpDesk is used on at least 20 sites, including such established ones as the5ers.com,
hondapartsnow.com, and
moparpartsgiant.com.
π See Also
ποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,795 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.