πŸ†š Crisp vs. HelpDesk

Type

Live chat software
Customer support technology

About

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

HelpDesk is a centralized cloud ticketing system that allows businesses to manage customer communications in one place.

Headquarters

Nantes, France
WrocΕ‚aw, Poland

Website

Pricing

Free version βœ”οΈ2 seats, 100 customer profiles
Mini
(4 seats, 5K customer profiles)
€45/month
Essentials
(10 seats, 50K customer profiles, 50 AI actions)
€95/month
Plus
(20+ seats, 200K customer profiles, unlimited AI)
€295/month
Free version ❌Free 14-day trial
Team$34/agent/month
Business$59/agent/month

Categories

Live Chats β€Ί Rank #10
Customer Support β€Ί Rank #6
Customer Support β€Ί Rank #47

Popularity

Determined by the number of sites using each technology.

The Crisp live chat software is 229 times more popular than HelpDesk.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Crisp is more popular than HelpDesk in all countries.
United States
France
Iran
United Kingdom
India
Germany
Australia
Netherlands
Canada
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Crisp is more popular than HelpDesk in all market segments.
Online Shopping
Internet Services
Business
Marketing/Merchandising
Education/Reference
Fashion/Beauty
Software/Hardware
Travel
Blogs/Wiki
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,652
View more ➝
Name
Rank
#23,409
View more ➝

See also

πŸ—ƒοΈ About This Data