🆚 Intercom Help Center vs. UserVoice

Type

Customer support technology
Customer feedback tool

About

Intercom Help Center allows users to publish articles that enable customers to self-serve and find support 24/7.

UserVoice is a platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

It provides customizable feedback forums and voting mechanisms, idea prioritization with scoring and sentiment analysis, support for surveys and customer requests, workflow tools to route feedback into product or support teams, and integrations with systems like Jira, Zendesk, and Salesforce.

Headquarters

San Francisco, California, United States
Raleigh, North Carolina, United States

Website

Pricing

Free version ❌
Essential (per seat) $39/month
Advanced (per seat) $99/month
Expert (per seat) $139/month
Free version ❌Free 30-day trial
$16,000+/year

Categories

Customer Support › Rank #16
Customer Support › Rank #12
Feedback › Rank #31

Popularity

Determined by the number of sites using each technology.

The UserVoice feedback tool is 1.6 times more popular than Intercom Help Center.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

UserVoice is more popular in the United States, Canada, and the United Kingdom, while Intercom Help Center is more popular in Finland, Sweden, and Belgium.
United States
Canada
United Kingdom
Australia
France
Switzerland
Netherlands
Germany
Italy
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

UserVoice is more popular than Intercom Help Center in all market segments.
Business
Non-Profit/Advocacy/NGO
Education/Reference
Internet Services
Marketing/Merchandising
Software/Hardware
Health
Public Information
Sports
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
xhamster.com
#24
xhamster.desi
#107
xhsocial.com
#193
xhamster2.com
#257
View more ➝

See also

🗃️ About This Data