Intercom Help Center

Intercom, San Francisco, California, United States

Intercom Help Center allows users to publish articles that enable customers to self-serve and find support 24/7.

According to our data, Intercom Help Center ranks 16th among the customer support technologies we track.
It has 0.9% of the customer support market share and is detected on 0.02% of all websites.

Statistics based on 3.8M+ analyzed websites. About this data

💸 Pricing

Intercom Help Center is a commercial product priced starting at $39 per month.

Essential (per seat) $39/month
Advanced (per seat) $99/month
Expert (per seat) $139/month

📊 Rankings and Market Share

⚡ Sites Powered by Intercom Help Center

We have data on 754 websites that use Intercom Help Center customer support technology. Here is a list of some of the top ranked ones.

The highest rated site using Intercom Help Center is help.ahrefs.com.

#WebsiteRankCountryLanguage
1 help.ahrefs.com Singapore English
2 bandcamp.help #95,467 United States English
3 help.disqus.com United States English
4 help.clicksend.com English
5 support.axeptio.eu English
6 help.producthunt.com United States English
7 support.chess.com English
8 help.learninga-z.com United States English
9 envoy.help #1,085,747 English
10 submittable.help #1,157,812 France English
11 primexbt.help #1,315,411 United States English
12 help.smartsense.co English
13 docs.loopyloyalty.com English
14 help.hapi.trade English
15 stackoverflowteams.help #1,759,463 English
16 cargox.help #1,772,468 English
17 support.rebrandly.com Ireland English
18 support.omnisend.com United Kingdom English
19 misshosting.help #2,516,015 Sweden English
20 sine.support #2,793,421 English

📈 Usage Statistics

Most of the sites that use Intercom Help Center:

Most of the sites using Intercom Help Center are from the United States and the United Kingdom.

  • United States 38.7%
  • United Kingdom 11%
  • Netherlands 4.9%
  • France 4.6%
  • Australia 4.3%
  • Canada 4%
  • Germany 3.4%
  • Finland 2.7%
  • Sweden 2.7%
  • Other 23.7%

Most Intercom Help Center users speak English.

  • English 97.2%
  • Japanese 0.7%
  • Spanish 0.5%
  • German 0.4%
  • Portuguese 0.3%
  • Hebrew 0.3%
  • Russian 0.1%
  • French 0.1%
  • Chinese 0.1%
  • Other 0.3%

Intercom Help Center customer support technology is especially popular on .com and .io top-level domains.

  • .com 64.2%
  • .io 10.5%
  • .co 4.1%
  • .ai 2%
  • .help 1.7%
  • .app 1.6%
  • .me 1.2%
  • .net 0.9%
  • .org 0.8%
  • Other 13%

The primary market segments for websites utilizing Intercom Help Center include business, Internet services, and software and hardware.

  • Business 40%
  • Internet Services 20%
  • Software/Hardware 20%
  • Streaming Media 20%

🕵️ Similar Technologies

These are some of the best Intercom Help Center alternatives.

RankName
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
6
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
9
Help Scout
Boston, Massachusetts, United States

A complete customer communications platform with shared inbox, live chat and help desk.

Free$25+/user/month
12
UserVoice
Raleigh, North Carolina, United States

A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

$16,000+/year
35
Featurebase
Tallinn, Estonia

A support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform.

Free$37+/seat/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

What is the company behind Intercom Help Center?

Intercom Help Center is owned by Intercom, Inc., headquartered in San Francisco, California, United States.

Can I use Intercom Help Center for free?

No, Intercom Help Center is a paid solution.

How much is Intercom Help Center per month?

Intercom Help Center is priced from $39 per month for the Essential plan.

Which country uses Intercom Help Center the most?

The majority of Intercom Help Center users are from the United States.

Who uses Intercom Help Center?

According to our data, Intercom Help Center is used on hundreds of sites, including help.ahrefs.com, bandcamp.help, and help.disqus.com.

How does Intercom Help Center stack up against the competition?

Intercom Help Center is a moderately popular customer support technology, ranking ahead of 33 other customer support technologies we track.

What are the alternatives to Intercom Help Center?

Alternatives and possible competitors to Intercom Help Center may include Help Scout, Zendesk, and Crisp.

👉 See Also

🗃️ About This Data