Intercom Help Center

Intercom, San Francisco, California, United States

Intercom Help Center allows users to publish articles that enable customers to self-serve and find support 24/7.

According to our data, Intercom Help Center ranks 17th among the customer support technologies we track.
It has 0.7% of the customer support market share and is detected on 0.01% of all websites.

Statistics based on 3.5M+ analyzed websites. About this data

💸 Pricing

Intercom Help Center is a commercial product priced starting at $39 per month.

Essential (per seat)$39/month
Advanced (per seat)$99/month
Expert (per seat)$139/month

📊 Rankings and Market Share

⚡ Sites Powered by Intercom Help Center

We have data on 519 websites that use Intercom Help Center customer support technology. Here is a list of some of the top ranked ones.

The highest rated site using Intercom Help Center is help.ahrefs.com.

#WebsiteRankCountryLanguage
1 help.ahrefs.com English
2 help.disqus.com English
3 support.axeptio.eu English
4 help.producthunt.com English
5 support.chess.com English
6 help.learninga-z.com United States English
7 envoy.help #1,085,747 English
8 submittable.help #1,157,812 France English
9 docs.loopyloyalty.com English
10 stackoverflowteams.help #1,759,463 English
11 support.omnisend.com Lithuania English
12 misshosting.help #2,516,015 Sweden English
13 stackoverflow.help #2,809,555 United States English
14 heyflow.help #3,270,106 English
15 support.winred.com United States English
16 help.justcall.io English
17 docs.transifex.com English
18 help.marker.io English
19 support.wati.io English
20 help.bandsintown.com English

📈 Usage Statistics

Most of the sites that use Intercom Help Center:

Most of the sites using Intercom Help Center are from the United States, the United Kingdom, and France.

  • United States 34.3%
  • United Kingdom 10.6%
  • France 8.1%
  • Australia 5.1%
  • Canada 5.1%
  • Netherlands 5.1%
  • Germany 3%
  • Poland 3%
  • Sweden 2.5%
  • Other 23.2%

Most Intercom Help Center users speak English.

  • English 96.7%
  • Spanish 0.8%
  • German 0.6%
  • French 0.6%
  • Japanese 0.4%
  • Portuguese 0.4%
  • Dutch 0.2%
  • Chinese 0.2%
  • Hebrew 0.2%

Intercom Help Center customer support technology is especially popular on .com and .io top-level domains.

  • .com 66.3%
  • .io 10.4%
  • .co 3.9%
  • .app 1.9%
  • .ai 1.9%
  • .help 1.7%
  • .me 1.2%
  • .us 1%
  • .net 0.6%
  • Other 11.1%

The primary market segments for websites utilizing Intercom Help Center include business, Internet services, and software and hardware.

  • Business 50%
  • Internet Services 25%
  • Software/Hardware 25%

🕵️ Similar Technologies

These are some of the best Intercom Help Center alternatives.

RankName
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
5
Gorgias
San Francisco, California, United States

A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace.

$10+/month
6
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
11
UserVoice
Raleigh, North Carolina, United States

A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

$16,000+/year
38
Featurebase
Tallinn, Estonia

A support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform.

Free$37+/seat/month

🆚 Compare Alternatives

Compare Intercom Help Center to…

💬 Frequently Asked Questions

What is the company behind Intercom Help Center?

Intercom Help Center is owned by Intercom, Inc., headquartered in San Francisco, California, United States.

Can I use Intercom Help Center for free?

No, Intercom Help Center is a paid solution.

How much is Intercom Help Center per month?

Intercom Help Center is priced from $39 per month for the Essential plan.

Which country uses Intercom Help Center the most?

The majority of Intercom Help Center users are from the United States.

Who uses Intercom Help Center?

According to our data, Intercom Help Center is used on hundreds of sites, including help.ahrefs.com, help.disqus.com, and support.axeptio.eu.

How does Intercom Help Center stack up against the competition?

Intercom Help Center is a moderately popular customer support technology, ranking ahead of 31 other customer support technologies we track.

What are the alternatives to Intercom Help Center?

Alternatives and possible competitors to Intercom Help Center may include Zendesk, Crisp, and UserVoice.

👉 See Also

🗃️ About This Data