🆚 Intercom Help Center vs. Tidio
- 📈 Tidio is much more popular than Intercom Help Center.
- 🌍 Tidio is more popular in all countries.
Statistics based on 3.6M+ analyzed websites. About this data
Intercom Help Center
TidioType
Customer support technology
Live chat software
About
Intercom Help Center allows users to publish articles that enable customers to self-serve and find support 24/7.
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.
Headquarters
San Francisco, California, United States
San Francisco, California, United States
Pricing
Free version ❌
Essential (per seat) $39/month
Advanced (per seat) $99/month
Expert (per seat) $139/month
Free version ✔️ 50 conversations
Starter
(100 conversations) $29/month
(100 conversations) $29/month
Growth
(2K conversations) $59/month
(2K conversations) $59/month
Plus
(5K conversations) $749/month
(5K conversations) $749/month
Lyro AI
(50 conversations) $39/month
(50 conversations) $39/month
Categories
Popularity
Determined by the number of sites using each technology.
The Tidio live chat software is 16 times more popular than Intercom Help Center.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Tidio is more popular than Intercom Help Center in all countries.
United States
United Kingdom
Australia
India
Canada
France
Italy
Spain
Germany
Netherlands
Awards
- 🥈 Second most popular in India in the Customer Support category.
- 🥈 Second most popular in Canada in the Customer Support category.
- 🥈 Second most popular in Italy in the Customer Support category.
- 🥈 Second most popular in Spain in the Customer Support category.
- 🥈 Second most popular in China in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Tidio is more popular than Intercom Help Center in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Fashion/Beauty
Travel
Health
Software/Hardware
Sports
Top sites
Top-ranked sites that use these technologies.
Name
Rank
Compare alternatives
Technologies with similar characteristics.
Zendesk
Crisp
Help Scout
Smartsupp
Chatwoot
Olark
Dynamics 365 Customer Service🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,603,958 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.