🆚 Intercom Help Center vs. UserVoice

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer feedback tool

About

Intercom Help Center allows users to publish articles that enable customers to self-serve and find support 24/7.

UserVoice is a platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

It provides customizable feedback forums and voting mechanisms, idea prioritization with scoring and sentiment analysis, support for surveys and customer requests, workflow tools to route feedback into product or support teams, and integrations with systems like Jira, Zendesk, and Salesforce.

Headquarters

San Francisco, California, United States
Raleigh, North Carolina, United States

Website

Pricing

Free version ❌
Essential (per seat)$39/month
Advanced (per seat)$99/month
Expert (per seat)$139/month
Free version ❌Free 30-day trial
$16,000+/year

Categories

Customer Support › Rank #15
Customer Support › Rank #13
Feedback › Rank #33

Popularity

Determined by the number of sites using each technology.

The UserVoice feedback tool is 1.5 times more popular than Intercom Help Center.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

UserVoice is more popular in the United States, France, and Canada, while Intercom Help Center is more popular in the United Kingdom, the Netherlands, and Poland.
United States
France
Canada
United Kingdom
Australia
Switzerland
Italy
Germany
Netherlands
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

UserVoice is more popular than Intercom Help Center in all market segments.
Business
Education/Reference
Non-Profit/Advocacy/NGO
Internet Services
Software/Hardware
Marketing/Merchandising
Public Information
Online Shopping
Health
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
xhamster.com
#24
xhsocial.com
#193
xhamster3.com
#1,902
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.