🆚 Intercom vs. Meiqia

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Meiqia is a Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents.

Headquarters

San Francisco, California, United States
Beijing, China

Website

Pricing

Free version ❌Free 14-day trial
Essential (per seat)$39/month
Advanced (per seat)$99/month
Expert (per seat)$139/month
Live Chat
Free version ✔️
Pro1,888+ RMB/seat/year
AI Chatbot
Free version ✔️
Pro
(20K conversations)
12,888 RMB/year
Enterprise
(50K conversations)
22,888 RMB/year

Categories

Live Chats › Rank #6
Live Chats › Rank #24
Customer Support › Rank #4
Customer Support › Rank #9
Digital Adoption › Rank #1

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software solution is 6 times more popular than Meiqia.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular in the United States, the United Kingdom, and Australia, while Meiqia is more popular in China and Hong Kong.
United States
China
United Kingdom
Australia
Germany
Canada
France
Netherlands
Hong Kong
Sweden

Awards

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular than Meiqia in all market segments.
Business
Internet Services
Marketing/Merchandising
Software/Hardware
Online Shopping
Education/Reference
Finance/Banking
Health
Travel
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#12
#1,053
View more ➝
Name
Rank
#79,435
#95,305
#111,148
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.