🆚 Jira Service Management vs. Spiceworks Cloud Help Desk

Statistics based on 3.8M+ analyzed websites. About this data
Jira Service Management
Spiceworks Cloud Help Desk

Type

Customer support technology
Customer support technology

About

Jira Service Management is a service management solution developed by Atlassian for IT and service teams.

The Spiceworks Cloud Help Desk is a help desk with basic functionality available for free (ad-supported).

Headquarters

Sydney, Australia
Austin, Texas, United States

Website

atlassian.com #165
spiceworks.com #8,342

Pricing

Free version ✔️ Core Plan, 1-5 seats
Premium $60/seat/year

Categories

Customer Support › Rank #36
Customer Support › Rank #41

Popularity

Determined by the number of sites using each technology.

Jira Service Management customer support technology is 2.2 times more popular than Spiceworks Cloud Help Desk.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Jira Service Management is more popular in Germany, the United Kingdom, and Australia, while Spiceworks Cloud Help Desk is more popular in the United States, Spain, and Puerto Rico.
United States
Germany
United Kingdom
Australia
Canada
Netherlands
Austria
France
Brazil
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Jira Service Management is more popular among sites focused on business, online shopping, and Internet services, while Spiceworks Cloud Help Desk is more commonly used on education and reference sites.
Business
Education/Reference
Online Shopping
Internet Services
Marketing/Merchandising
Fashion/Beauty
Travel
Finance/Banking
Software/Hardware
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,862
#12,670
#27,636
#70,707
#72,355
View more ➝
Name
Rank
#98,145
#178,049
#190,248
#336,040
#445,365
View more ➝

See also

🗃️ About This Data