🆚 ServiceNow vs. Spiceworks Cloud Help Desk
- 📈 ServiceNow is much more popular than Spiceworks Cloud Help Desk.
- 🌍 ServiceNow is more popular in all countries.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Customer support technology
Customer support technology
About
ServiceNow is a cloud-based enterprise platform with IT service management and helpdesk capabilities.
The Spiceworks Cloud Help Desk is a help desk with basic functionality available for free (ad-supported).
Headquarters
Santa Clara, California, United States
Austin, Texas, United States
Pricing
Free version ❌
Custom
Free version ✔️Core Plan, 1-5 seats
Premium$60/seat/year
Categories
Popularity
Determined by the number of sites using each technology.
ServiceNow customer support technology is 7 times more popular than Spiceworks Cloud Help Desk.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
ServiceNow is more popular than Spiceworks Cloud Help Desk in all countries.
United States
Australia
United Kingdom
Canada
Brazil
Norway
Switzerland
Germany
Italy
Japan
Awards
- ⭐ 4th most popular in the United States in the Issue Tracking category.
- 🔥 14th most popular in the United States in the Customer Support category.
- ⬆️ 28th most popular in the United States in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
ServiceNow is more popular than Spiceworks Cloud Help Desk in all market segments.
Business
Education/Reference
Software/Hardware
Internet Services
Health
Finance/Banking
Marketing/Merchandising
Online Shopping
Games
Travel
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Freshservice
Jira Service Management🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.