🆚 Jira vs. ServiceNow

Jira is one of the most widely used issue tracking and agile project management systems, but its use is difficult to detect from public websites because it is primarily an internal tool. Therefore, the statistics are incomplete.

Type

Issue tracking system
Customer support technology

About

Jira is an issue-tracking and project management system built for software teams to plan, track, and manage their work.

It offers fully customizable workflows, Scrum and Kanban boards, backlog and sprint planning, dependency mapping, time-tracking, real-time dashboards and reports (including burndown and velocity charts), automation for repetitive tasks, and integrations with 3,000+ tools such as Confluence, Slack, Microsoft Teams, and Zoom.

ServiceNow is a cloud-based enterprise platform with IT service management and helpdesk capabilities.

Headquarters

Sydney, Australia
Santa Clara, California, United States

Website

Pricing

Free version ✔️ Free for 10 users
Standard $8.60-/user/month
Premium $17-/user/month
Enterprise $155,000+/year
Free version ❌
Custom

Categories

Issue Tracking › Rank #2
Issue Tracking › Rank #4
Project Management › Rank #1
Customer Support › Rank #23

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

Issue Tracking

Popularity by country

Determined by the number of sites detected from each country.

United States
Germany
United Kingdom
Canada
Australia
Poland
India
France
Netherlands
Japan

Awards

Popularity by domain category

Determined by the number of sites in each category.

Business
Software/Hardware
Education/Reference
Internet Services
Marketing/Merchandising
Online Shopping
Health
Job Search
Travel
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data