🆚 Kayako vs. Tidio

Compare technologies based on real-world usage data *

Type

Customer support technology
Live chat software solution

About

Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Headquarters

Austin, Texas, United States
San Francisco, California, United States

Website

Pricing

Free version ❌Free 14-day trial
Essential$468+/agent/year
EnterpriseCustom
Free version ✔️50 conversations
Starter
(100 conversations)
$29/month
Growth
(2K conversations)
$59/month
Plus
(5K conversations)
$749/month
Lyro AI
(50 conversations)
$39/month

Categories

Customer Support › Rank #40
Customer Support › Rank #3
Live Chats › Rank #94
Live Chats › Rank #5

Popularity

Determined by the number of sites using each technology.

The Tidio live chat software solution is 121 times more popular than Kayako.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Tidio is more popular than Kayako in all countries.
United States
United Kingdom
Australia
India
France
Canada
Italy
Spain
Germany
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tidio is more popular than Kayako in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Fashion/Beauty
Health
Software/Hardware
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#9,494
#98,473
View more ➝
Name
Rank
#10,387
#17,232
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.