π LiveChat vs. Usersnap
Compare technologies based on real-world usage data *- π LiveChat is much more popular than Usersnap.
- π LiveChat is more popular in all countries.
LiveChatType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.
Headquarters
Pricing
(100 visitors)$228/user/year
(400 visitors)$588/user/year
(1K visitors)$948/user/year
(5 projects, 5 seats)β¬49/month
(15 projects, 10 seats)β¬109/month
(20 projects, 20 seats)β¬199/month
(50 projects, 50 seats)β¬389+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- β 6th most popular in Switzerland in the Customer Support category.
- β 10th most popular in France in the Customer Support category.
- π₯ 14th most popular in the United Kingdom in the Customer Support category.
- π₯ 15th most popular in the United States in the Customer Support category.
- π₯ 17th most popular in Switzerland in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Chatwoot
Dynamics 365 Customer Service
Userback
Text company profile* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.