🆚 Productboard vs. Usersnap

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Productboard is a customer-centric product management platform that helps teams prioritize features, organize feedback, and plan roadmaps based on user needs and business goals.

It aggregates feedback from various sources such as email, support tickets, surveys, and chat tools, offers structured tagging and scoring, supports feature prioritization frameworks, provides roadmaps for internal and external audiences, and integrates with tools like Jira, Trello, GitHub, Zendesk, and Azure DevOps.

Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

Headquarters

Raleigh, North Carolina, United States
Linz, Austria

Website

Pricing

Productboard Platform
Free version ✔️Starter, 50 feedback notes
Essentials
(250 feedback notes)
$25/maker/month
Pro
(unlimited feedback notes)
$59/maker/month
EnterpriseCustom
Productboard Spark$19/maker/month
Free version ✔️First 20 feedback items
Starter
(5 projects, 5 seats)
€49/month
Growth
(15 projects, 10 seats)
€109/month
Professional
(20 projects, 20 seats)
€199/month
Premium
(50 projects, 50 seats)
€389+/month

Categories

Feedback › Rank #80
Feedback › Rank #39
Customer Support › Rank #17
Widgets › Rank #59

Popularity

Determined by the number of sites using each technology.

The Usersnap feedback tool is 9 times more popular than Productboard.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Usersnap is more popular than Productboard in all countries.
United States
France
Switzerland
United Kingdom
Canada
Germany
Austria
Australia
Netherlands
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Usersnap is more popular than Productboard in all market segments.
Business
Education/Reference
Online Shopping
Marketing/Merchandising
Internet Services
Finance/Banking
Real Estate
Sports
Software/Hardware
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#43,333
#56,611
#74,594
View more ➝
Name
Rank
#2,653
#3,224
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.