🆚 Qualaroo vs. Userback

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Qualaroo is a versatile customer experience software that helps you understand what your customers expect when they visit your website or app.

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

Headquarters

Santa Monica, California, United States
Brisbane, Australia

Website

Pricing

Free version ✔️50 responses per month
Business$39.99/year
Free version ✔️2 projects, 7-day feedback availability
Team
(2 projects)
$9/month
Business
(25 projects)
$19/month
Business Plus
(unlimited projects)
$29/month
Feature Portal add-on$39/month

Categories

Feedback › Rank #55
Feedback › Rank #38
Conversion Optimization › Rank #103

Popularity

Determined by the number of sites using each technology.

The Userback feedback tool is 2.3 times more popular than Qualaroo.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Userback is more popular in the United States, the United Kingdom, and the Czech Republic, while Qualaroo is more popular in Norway, Brazil, and Russia.
United States
United Kingdom
Czech Republic
Netherlands
Canada
Australia
Switzerland
Germany
France
Austria

Awards

Popularity by domain category

Determined by the number of sites in each category.

Userback is more popular among sites focused on business, health, and Internet services, while Qualaroo is more commonly used on education and reference, online shopping, and forum, bulletin boards sites.
Business
Marketing/Merchandising
Health
Education/Reference
Internet Services
Travel
Software/Hardware
Finance/Banking
Online Shopping
Blogs/Wiki

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#8,576
#11,695
View more ➝
Name
Rank
#6,202
#8,920
#11,541
#13,671
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.