🆚 Qualtrics vs. Userback

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Qualtrics is a cloud-based experience management platform used to create surveys, collect and store responses, analyze feedback, and generate reports.

It offers multi-channel survey distribution with more than 20 question types, over 50 free survey templates, Survey Flow logic with branching and randomization, advanced analytics with AI-powered text and sentiment analysis, and video feedback capabilities that capture and analyze customer-recorded video responses with automatic transcription.

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

Headquarters

Provo, Utah, United States
Brisbane, Australia

Website

Pricing

Free version ✔️3 active surveys, 500 total responses
Strategic Research
(1K+ responses)
$5,040+/year
Free version ✔️2 projects, 7-day feedback availability
Team
(2 projects)
$9/month
Business
(25 projects)
$19/month
Business Plus
(unlimited projects)
$29/month
Feature Portal add-on$39/month

Categories

Feedback › Rank #16
Feedback › Rank #38

Popularity

Determined by the number of sites using each technology.

The Qualtrics feedback tool is 6 times more popular than Userback.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Qualtrics is more popular in the United States, the United Kingdom, and Germany, while Userback is more popular in the Netherlands and the Czech Republic.
United States
United Kingdom
Germany
Canada
Australia
Netherlands
France
Switzerland
Czech Republic
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Qualtrics is more popular than Userback in all market segments.
Business
Finance/Banking
Health
Online Shopping
Marketing/Merchandising
Education/Reference
Travel
General News
Internet Services
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#6,202
#8,920
#11,541
#13,671
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.