🆚 Redmine vs. ServiceNow
- 📈 ServiceNow is twice as popular as Redmine.
- 🌎 ServiceNow is more popular in the United States, Australia, and Brazil.
- 🌍 Redmine is more popular in Germany, Italy, and Japan.
Statistics based on 3.5M+ analyzed websites. About this data
Redmine
ServiceNowType
Issue tracking system
Customer support technology
About
Redmine is an open-source project management and issue tracking web application built in 
Ruby on Rails.
ServiceNow is a cloud-based enterprise platform with IT service management and helpdesk capabilities.
Headquarters
Santa Clara, California, United States
Pricing
Free ✔️Open source
Free version ❌
Custom
Categories
Issue Tracking › Rank #9
Issue Tracking › Rank #5
Project Management › Rank #6
Customer Support › Rank #22
Popularity
Determined by the number of sites using each technology.
ServiceNow customer support technology is 2.4 times more popular than Redmine.
Total websites
Market share
Issue Tracking
Popularity by country
Determined by the number of sites detected from each country.
ServiceNow is more popular in the United States, Australia, and Brazil, while Redmine is more popular in Germany, Italy, and Japan.
United States
Germany
Italy
Australia
Brazil
Japan
United Kingdom
Canada
France
Norway
Awards
- 🥈 Second most popular in Germany in the Project Management category.
- ⭐ 4th most popular in Germany in the Issue Tracking category.
- ⭐ 4th most popular in the United States in the Issue Tracking category.
- 🔥 15th most popular in the United States in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
ServiceNow is more popular among sites focused on business, education and reference, and software and hardware, while Redmine is more commonly used on major global religions, job search, and technical, business forums sites.
Business
Education/Reference
Software/Hardware
Internet Services
Health
Marketing/Merchandising
Online Shopping
Finance/Banking
Government/Military
Games
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Jira Service Management🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,533,773 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.