🆚 Refiner vs. Usersnap

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Refiner is a specialized microsurvey tool with advanced customization options designed specifically for SaaS and digital products.

Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

Headquarters

Paris, France
Linz, Austria

Website

Pricing

Free version ✔️25 survey responses per month
Essentials
(20 simultaneous surveys)
$99+/month
Growth
(50 simultaneous surveys)
$239+/month
Enterprise
(unlimited simultaneous surveys)
Custom
Free version ✔️First 20 feedback items
Starter
(5 projects, 5 seats)
€49/month
Growth
(15 projects, 10 seats)
€109/month
Professional
(20 projects, 20 seats)
€199/month
Premium
(50 projects, 50 seats)
€389+/month

Categories

Feedback › Rank #81
Feedback › Rank #39
Customer Support › Rank #17
Widgets › Rank #59

Popularity

Determined by the number of sites using each technology.

The Usersnap feedback tool is 9 times more popular than Refiner.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Usersnap is more popular than Refiner in all countries.
United States
France
Switzerland
United Kingdom
Canada
Austria
Germany
Australia
India
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Usersnap is more popular than Refiner in all market segments.
Business
Education/Reference
Online Shopping
Finance/Banking
Marketing/Merchandising
Sports
Real Estate
Internet Services
Health
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#2,653
#3,224
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.