🆚 SmartCustomer vs. Trusted Shops
- 📈 Trusted Shops is much more popular than SmartCustomer.
- 🌍 Trusted Shops is more popular in Germany, the Netherlands, and Poland.
- 🌍 SmartCustomer is more popular in Russia.
SmartCustomer
Trusted ShopsType
About
SmartCustomer, formerly Sitejabber, is a consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams.
It provides verified customer reviews with proof-of-purchase verification, business profiles, weighted ratings based on review quality and age, public business responses, and tools for collecting and managing customer feedback.
Trusted Shops is a German online platform that provides customer reviews, a trusted certification mark, and buyer protection.
It features a review collection and moderation system with tools for merchants to manage reviews and respond to customers, a Trustmark seal that signals compliance with quality and security standards, and a Buyer Protection service covering purchases against non-delivery or refund issues.
Headquarters
Pricing
(based on annual gross revenue) €40+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⬆️ 31st most popular in the United States in the Customer Reviews category.
- 🥇 Most popular in Germany in the Customer Reviews category.
- 🥈 Second most popular in Poland in the Customer Reviews category.
- 🥈 Second most popular in Austria in the Customer Reviews category.
- 🥉 Third most popular in the Netherlands in the Customer Reviews category.
- ⭐ 4th most popular in Spain in the Customer Reviews category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.