⚡ Customer Review Platforms in Austria

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Austria is a Central European country with a population of over 9 million people.

According to our data, customer review platforms are detected on 3.5% of websites from Austria.

Statistics based on 32K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Austria in 2026, based on market share.

The most popular is Tripadvisor with a share of 26.9%, followed by Trusted Shops with 24.2% and Trustpilot with 17.9%.

Tripadvisor 26.9%
Trusted Shops 24.2%
Trustpilot 17.9%
Trustindex 10.4%
Judge.me 3.4%
eKomi 3%
Reviews.io 2.9%
Booking.com 2.9%
ProvenExpert 2.4%
Yotpo 1.9%
Bazaarvoice 1.5%
ShopVote 1.3%
Idealo 1.3%
Restaurant Guru 1.3%
Trustami 1.2%

🚀 Highlights

Here is a list of the top platforms that are more popular in Austria than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-1)
2. Trusted Shops ^(-6)
6. eKomi ^(-21)
7. Reviews.io ^(-5)
8. Booking.com ^(-17)
11. Bazaarvoice ^(-3)
12. ShopVote ^(-38)
13. Idealo ^(-27)
14. Restaurant Guru ^(-25)
15. Trustami ^(-32)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 45 customer review platforms used on sites from Austria, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	26.9%
2	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	24.2%
3	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	17.9%
4	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	10.4%
5	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	3.4%
6	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	3%
7	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	2.9%
8	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	2.9%
⏳	ProvenExpert Berlin, Germany A customer feedback management solution that combines online reviews, customer surveys, and reputation monitoring in one platform. Free$49.99+/month	2.4%
10	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	1.9%
11	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	1.5%
12	ShopVote Munich, Germany A German review platform for online stores that enables customers to rate merchants and products. Free€199+/year	1.3%
13	Idealo Berlin, Germany A German price comparison platform that helps consumers compare products, retailers, and offers. $$$	1.3%
14	Restaurant Guru Road Town, British Virgin Islands A restaurant search and discovery platform that aggregates restaurant information from multiple sources to help users find places to eat. Free	1.3%
15	Trustami Berlin, Germany A German customer feedback management platform that aggregates reviews from multiple online platforms into a trust badge. Free€19.99+/month	1.2%
16	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	1.1%
17	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	1%
18	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	0.7%
19	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	0.7%
20	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	0.6%
21	Shopauskunft Leipzig, Germany A German review collection platform. Free€24.90/month	0.4%
22	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	0.4%
23	Ceneo Wrocław, Poland A Polish online marketplace and price comparison platform that aggregates offers from online stores and enables users to compare prices and shop across multiple retailers. $$$	0.4%
24	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	0.4%
25	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.4%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 32,293 websites from Austria.
We currently track the presence of 79 customer review platforms across the web.
Of these, 45 were detected on websites from Austria.
Statistics were last calculated on August 13, 2026.
For more details, see our methodology and disclaimer.