🆚 SmartCustomer vs. Yelp

Type

Customer review platform
Customer review platform

About

SmartCustomer, formerly Sitejabber, is a consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams.

It provides verified customer reviews with proof-of-purchase verification, business profiles, weighted ratings based on review quality and age, public business responses, and tools for collecting and managing customer feedback.

Yelp is an American crowd-sourced review platform where users publish ratings and written feedback about local businesses.

It supports star ratings on a five-point scale, photo uploads, review filtering and moderation, business profile pages, consumer messaging, and embeds and APIs that allow reviews and ratings to be displayed on third-party websites.

Headquarters

Menlo Park, California, United States
San Francisco, California, United States

Website

Pricing

Free version ❌
$200+/month
Free version ✔️ Free listing
Upgrade Package $180+/month

Categories

Customer Reviews › Rank #53
Customer Reviews › Rank #5
Social Media › Rank #13
Business Listings › Rank #1

Popularity

Determined by the number of sites using each technology.

The Yelp customer review platform is 46 times more popular than SmartCustomer.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Yelp is more popular in the United States, Canada, and Australia, while SmartCustomer is more popular in the United Arab Emirates, Russia, and Finland.
United States
Canada
Australia
United Kingdom
Germany
Belgium
Mexico
India
Spain
France

Awards

Popularity by domain category

Determined by the number of sites in each category.

Yelp is more popular than SmartCustomer in all market segments.
Marketing/Merchandising
Health
Business
Restaurants
Online Shopping
Travel
Real Estate
Internet Services
Fashion/Beauty
Recreation/Hobbies

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#4,012
#14,652
View more ➝
Name
Rank
#18,391
#25,208
#35,446
#49,397
View more ➝

See also

🗃️ About This Data