🆚 Better Business Bureau vs. SmartCustomer
- 📈 Better Business Bureau is much more popular than SmartCustomer.
- 🌎 Better Business Bureau is more popular in the United States, Canada, and Indonesia.
- 🌍 SmartCustomer is more popular in India, Switzerland, and the United Arab Emirates.
Better Business Bureau
SmartCustomerType
About
The Better Business Bureau (BBB) is an American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness.
It also lists verified customer reviews, offers accreditations with a trademarked seal, publishes complaint histories, and provides dispute-resolution services such as mediation and arbitration.
SmartCustomer, formerly Sitejabber, is a consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams.
It provides verified customer reviews with proof-of-purchase verification, business profiles, weighted ratings based on review quality and age, public business responses, and tools for collecting and managing customer feedback.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Canada in the Business Listings category.
- 🥇 Most popular in Indonesia in the Business Listings category.
- 🥈 Second most popular in the United States in the Business Listings category.
- 🥈 Second most popular in the United States in the Customer Reviews category.
- 🥈 Second most popular in Canada in the Customer Reviews category.
- ⬆️ 31st most popular in the United States in the Customer Reviews category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
