🆚 SmartCustomer vs. Tripadvisor

Type

Customer review platform
Customer review platform

About

SmartCustomer, formerly Sitejabber, is a consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams.

It provides verified customer reviews with proof-of-purchase verification, business profiles, weighted ratings based on review quality and age, public business responses, and tools for collecting and managing customer feedback.

Tripadvisor is a global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide.

It provides review widgets and booking tools for websites, supports millions of listings across travel categories, and offers review moderation, traveler rankings, and badges.

Headquarters

Menlo Park, California, United States
Needham, Massachusetts, United States

Website

Pricing

Free version ❌
$200+/month
Booking fee 5-20%

Categories

Customer Reviews › Rank #53
Customer Reviews › Rank #3

Popularity

Determined by the number of sites using each technology.

The Tripadvisor customer review platform is 64 times more popular than SmartCustomer.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Tripadvisor is more popular than SmartCustomer in all countries.
United States
United Kingdom
Italy
Spain
France
Australia
Greece
Germany
Canada
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tripadvisor is more popular among sites focused on travel, marketing and merchandising, and restaurants, while SmartCustomer is more commonly used on Internet services sites.
Travel
Marketing/Merchandising
Restaurants
Recreation/Hobbies
Art/Culture/Heritage
Online Shopping
Business
Education/Reference
Sports
Alcohol

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#4,012
#14,652
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data