⚡ Customer Review Platforms in South Africa

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

South Africa is an African country with a population of over 60 million people.

According to our data, customer review platforms are detected on 5% of websites from South Africa.

Statistics based on 18K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in South Africa in 2026, based on market share.

The most popular is Tripadvisor with an impressive share of 33.7%, followed by Trustindex with 18.5% and Judge.me with 16.7%.

Tripadvisor 33.7%
Trustindex 18.5%
Judge.me 16.7%
Hellopeter 10.5%
Trustpilot 6.9%
Yotpo 3.8%
Loox 3.5%
Stamped 2.7%
Facebook Reviews 2.1%
Restaurant Guru 1.3%
Google Customer Reviews 1.1%
Trusted Shops 0.9%
WP Review 0.7%
Clutch 0.4%
Bazaarvoice 0.4%

🚀 Highlights

Here is a list of the top platforms that are more popular in South Africa than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-1)
2. Trustindex ^(-2)
4. Hellopeter ^(-61)
6. Yotpo ^(-1)
7. Loox ^(-2)
8. Stamped ^(-2)
9. Facebook Reviews ^(-8)
10. Restaurant Guru ^(-29)
13. WP Review ^(-7)
14. Clutch ^(-1)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 36 customer review platforms used on sites from South Africa, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	33.7%
2	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	18.5%
3	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	16.7%
4	Hellopeter Cape Town, South Africa A South African customer reviews platform.	10.5%
5	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	6.9%
6	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	3.8%
7	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	3.5%
8	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	2.7%
9	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	2.1%
10	Restaurant Guru A restaurant aggregator that provides comprehensive information such as visitor reviews, menus, and photos. Free	1.3%
11	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	1.1%
12	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.9%
13	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	0.7%
14	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	0.4%
15	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	0.4%
16	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	0.4%
17	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.4%
18	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.4%
19	ReviewsOnMyWebsite Edmonton, Alberta, Canada A cloud-based software that allows businesses to collect, monitor, and display customer reviews on their websites. $9+/month	0.3%
20	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	0.3%
21	Bark London, United Kingdom An online marketplace that connects customers with local and online professionals.	0.3%
22	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	0.2%
23	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	0.2%
24	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	0.2%
25	GetApp Stamford, Connecticut, United States A software review platform with a focus on SaaS and Cloud based apps. Free$$$	0.2%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 18,614 websites from South Africa.
We currently track the presence of 76 customer review platforms across the web.
Of these, 36 were detected on websites from South Africa.
Statistics were last calculated on May 14, 2026.
For more details, see our methodology and disclaimer.