🆚 Tidio vs. Userlike

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Userlike is an AI-powered, GDPR-compliant live chat software, developed and hosted in Germany.

Headquarters

San Francisco, California, United States
Cologne, Germany

Website

Pricing

Free version ✔️50 conversations
Starter
(100 conversations)
$29/month
Growth
(2K conversations)
$59/month
Plus
(5K conversations)
$749/month
Lyro AI
(50 conversations)
$39/month
Free version ✔️1 seat
Team
(2 seats)
$130/month
Corporate
(10 seats)
$350/month

Categories

Live Chats › Rank #5
Live Chats › Rank #32
Customer Support › Rank #3

Popularity

Determined by the number of sites using each technology.

The Tidio live chat software solution is 9 times more popular than Userlike.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Tidio is more popular in the United States, the United Kingdom, and Australia, while Userlike is more popular in Germany, Switzerland, and Austria.
United States
United Kingdom
Germany
Australia
India
France
Canada
Italy
Spain
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tidio is more popular among sites focused on online shopping, business, and marketing and merchandising, while Userlike is more commonly used on motor vehicles sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Fashion/Beauty
Education/Reference
Travel
Health
Software/Hardware
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#10,387
#17,232
View more ➝
Name
Rank
#7,152
#7,560
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.