🆚 Userback vs. UserVoice

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

UserVoice is a platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

It provides customizable feedback forums and voting mechanisms, idea prioritization with scoring and sentiment analysis, support for surveys and customer requests, workflow tools to route feedback into product or support teams, and integrations with systems like Jira, Zendesk, and Salesforce.

Headquarters

Brisbane, Australia
Raleigh, North Carolina, United States

Website

Pricing

Free version ✔️2 projects, 7-day feedback availability
Team
(2 projects)
$9/month
Business
(25 projects)
$19/month
Business Plus
(unlimited projects)
$29/month
Feature Portal add-on$39/month
Free version ❌Free 30-day trial
$16,000+/year

Categories

Feedback › Rank #38
Feedback › Rank #33
Customer Support › Rank #13

Popularity

Determined by the number of sites using each technology.

The UserVoice feedback tool is 1.5 times more popular than Userback.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

UserVoice is more popular in the United States, Canada, and France, while Userback is more popular in the United Kingdom, the Czech Republic, and the Netherlands.
United States
Canada
France
United Kingdom
Switzerland
Australia
Czech Republic
Netherlands
Germany
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

UserVoice is more popular among sites focused on Internet services, education and reference, and non-profit, advocacy and NGO, while Userback is more commonly used on business, marketing and merchandising, and health sites.
Business
Internet Services
Education/Reference
Marketing/Merchandising
Non-Profit/Advocacy/NGO
Software/Hardware
Health
Public Information
Travel
Online Shopping

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,202
#8,920
#11,541
#13,671
View more ➝
Name
Rank
xhamster.com
#24
xhsocial.com
#193
xhamster3.com
#1,902
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.