CRM Systems Ranked #26–#36 in Italy by Market Share (2026)

📈 Customer Relationship Management Systems Ranked #26–#36 in Italy

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Italy is a Southern European country with a population of around 59 million people.

Statistics based on 106K+ analyzed websites. About this data

The following list shows the customer relationship management systems ranked from 26th to 36th out of 36 used on websites in Italy.

Rank	Name	Market share
26	Pega Waltham, Massachusetts, United States A cloud-based business process management and customer relationship management platform that helps organizations automate business processes and improve customer engagement. $100+/user/month	0.05%
27	Edrone Krakow, Poland A CRM and marketing automation platform designed for e-commerce businesses, combining customer data management, customer engagement, and behavioral marketing tools. $$$	0.05%
28	Daktela Prague, Czech Republic A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module. €30+/user/month	0.05%
29	Capsule Manchester, United Kingdom A cloud-based CRM platform that offers contact management, task tracking, sales pipeline oversight, opportunity management, and sales analytics. Free£17+/user/month	0.05%
30	Zoho CRM Plus Chennai, India A CRM bundle that combines products for managing sales automation, marketing, project management, social media, and help desk. $69/user/month	0.05%
31	Toast Boston, Massachusetts, United States A cloud-based restaurant point-of-sale and customer relationship management system. Free$69+/month	0.03%
32	User.com Hem, France A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools. $$$	0.03%
⏳	Vtiger Bengaluru, India An AI-powered CRM software. $15+/user/month	0.03%
34	CiviCRM San Francisco, California, United States An open-source web-based constituent relationship management system developed specifically for nonprofit organizations and NGOs. FreeOpen source	0.03%
35	LeadSquared Bengaluru, India A SaaS sales and marketing automation platform that combines CRM, lead management, and email marketing tools. $40+/user/month	0.03%
36	GA Connector Warsaw, Poland A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others. $125+/month	0.03%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 106,479 websites from Italy.
We currently track the presence of 71 CRM systems across the web.
Of these, 36 were detected on websites from Italy.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.