⚡ Customer Review Platforms in Bulgaria

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Bulgaria is a Southeastern European country with a population of around 6.5 million people.

According to our data, customer review platforms are detected on 2.3% of websites from Bulgaria.

Statistics based on 13K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Bulgaria in 2026, based on market share.

The most popular is Tripadvisor with a share of 21.3%, followed by Trustpilot with 20.4% and Trustindex with 12.4%.

Tripadvisor 21.3%
Trustpilot 20.4%
Trustindex 12.4%
Judge.me 12.4%
Yotpo 7.6%
Clutch 5.4%
WP Review 4.5%
Trusted Shops 4.5%
Facebook Reviews 4.1%
Bazaarvoice 2.9%
Capterra 2.2%
Loox 1.9%
Stamped 1.9%
TrustMate 1%
Restaurant Guru 1%

🚀 Highlights

Here is a list of the top platforms that are more popular in Bulgaria than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-1)
3. Trustindex ^(-1)
5. Yotpo ^(-2)
6. Clutch ^(-9)
7. WP Review ^(-13)
9. Facebook Reviews ^(-8)
10. Bazaarvoice ^(-4)
11. Capterra ^(-5)
14. TrustMate ^(-23)
15. Restaurant Guru ^(-24)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 31 customer review platforms used on sites from Bulgaria, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	21.3%
2	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	20.4%
3	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	12.4%
4	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	12.4%
5	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	7.6%
6	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	5.4%
7	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	4.5%
8	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	4.5%
9	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	4.1%
10	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	2.9%
11	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	2.2%
12	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	1.9%
13	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	1.9%
14	TrustMate Wroclaw, Poland A tool that allows you to collect, display and manage reviews of your online store or company. $22+/month	1%
15	Restaurant Guru A restaurant aggregator that provides comprehensive information such as visitor reviews, menus, and photos. Free	1%
16	Ceneo Wrocław, Poland A Polish online marketplace and price comparison platform that aggregates offers from online stores and enables users to compare prices and shop across multiple retailers. $$$	1%
17	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	1%
18	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	1%
19	Crozdesk London, United Kingdom A business software review and discovery platform.	0.6%
20	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	0.3%
21	Heureka.cz Prague, Czech Republic A Czech online marketplace and price comparison platform.	0.3%
22	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.3%
23	PowerReviews Chicago, Illinois, United States Enables businesses to collect and display more and better ratings and reviews to maximize conversions. $25,000+/year	0.3%
24	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.3%
25	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.3%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 13,524 websites from Bulgaria.
We currently track the presence of 76 customer review platforms across the web.
Of these, 31 were detected on websites from Bulgaria.
Statistics were last calculated on May 14, 2026.
For more details, see our methodology and disclaimer.