⚡ Customer Reviews in France

Online customer review platforms allow people to share their experiences with companies, products and services through ratings and reviews. They help others decide where to shop or what to buy, while giving businesses useful feedback.

According to our data, customer review platforms are used on 3.7% of websites from France.

⭐ Most Popular in 2025

The following chart shows the top customer review websites in France in 2025, based on market share.

The most popular is Trustpilot with a share of 24.4%, followed by Tripadvisor with 20.3% and Verified Reviews with 16.7%.

Trustpilot 24.4%
Tripadvisor 20.3%
Verified Reviews 16.7%
Trustindex 16.5%
Trusted Shops 5%
WP Review 3.9%
Judge.me 3.5%
Yotpo 2.2%
Bazaarvoice 1.8%
Google Customer Reviews 1.8%
Loox 1.2%
G2 1.1%
Facebook Reviews 1.1%
Capterra 0.9%
eKomi 0.8%

🚀 Highlights

Here is a list of the top websites that are more popular in France than worldwide.
Differences between global and country rankings are shown in parentheses.

3. Verified Reviews ^(-24)
5. Trusted Shops ^(-3)
6. WP Review ^(-7)
9. Bazaarvoice ^(-2)
11. Loox ^(-6)
12. G2 ^(-2)
14. Capterra ^(-4)
15. eKomi ^(-14)
16. Restaurant Guru ^(-20)
20. EmbedSocial ^(-3)

✨ Best Customer Review Websites

Below is a more detailed list of the top 25 of the 48 customer review websites used on sites from France, ranked by their market share.

Rank	Name	Market share
1	TrustpilotCopenhagen, Denmark A global consumer review platform where consumers can leave reviews for businesses and businesses can respond to their feedback.	24.4%
2	TripadvisorNeedham, Massachusetts, United States A global travel guidance platform that provides detailed reviews, ratings, and booking options for hotels, restaurants, and attractions worldwide.	20.3%
3	Verified ReviewsMarseille, France A software solution that allows you to collect, manage, and activate all of your real customer reviews.	16.7%
4	TrustindexBudapest, Hungary A subscription-based review management service that provides customizable website widgets such as review widgets, image widgets, and review certificates.	16.5%
5	Trusted ShopsCologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection.	5%
6	WP ReviewSingapore A WordPress plugin that helps website owners add review functionality to their sites.	3.9%
7	Judge.meLondon, United Kingdom An e-commerce review platform that can be customized to seamlessly align with your brand's identity and messaging.	3.5%
8	YotpoNew York, United States A content marketing platform for e-commerce businesses that handles SMS & email marketing, customer reviews, loyalty and subscriptions.	2.2%
9	BazaarvoiceAustin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing.	1.8%
10	Google Customer ReviewsMountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site.	1.8%
11	Loox A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends.	1.2%
12	G2Chicago, Illinois, United States A B2B software and services review platform.	1.1%
13	Facebook ReviewsMenlo Park, California, United States A review platform from Facebook that allows users to rate and provide feedback on businesses' products or services.	1.1%
14	CapterraStamford, Connecticut, United States A technology review platform focused on the software industry.	0.9%
15	eKomiBerlin, Germany A German customer feedback and review management platform.	0.8%
16	Restaurant Guru A restaurant aggregator that provides comprehensive information such as visitor reviews, menus, and photos.	0.5%
17	YelpSan Francisco, California, United States A crowd-sourced review platform where people can write reviews about local businesses.	0.5%
18	StampedVancouver, British Columbia, Canada A reviews and loyalty platform for e-commerce.	0.5%
19	Better Business BureauArlington, Virginia, United States An organization that provides letter-grade ratings for businesses based on customer complaints, reviews, and how issues are resolved.	0.4%
20	EmbedSocialSkopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people.	0.3%
21	FoursquareNew York, United States City Guide was a location-based social networking app that allowed users to discover and review local businesses and attractions.	0.3%
22	SenjaLondon, United Kingdom A free tool to automate your testimonial and case study collection.	0.3%
23	FeefoPetersfield, Hampshire, United Kingdom A customer review and feedback platform that helps businesses collect genuine reviews from their customers.	0.2%
24	TrustmaryJyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews.	0.2%
25	PowerReviewsChicago, Illinois, United States Enables businesses to collect and display more and better ratings and reviews to maximize conversions.	0.2%

Data updated September 14, 2025

When interpreting and using the results, please read our methodology and disclaimer.