⚡ Customer Reviews in the United States

Online customer review platforms allow people to share their experiences with companies, products and services through ratings and reviews.

The United States of America (USA) is a North American country with a population of over 341 million people.

According to our data, customer review platforms are used on 6.7% of websites from the United States.

⭐ Most Popular in 2026

The following chart shows the top customer review websites in the United States in 2026, based on market share.

The most popular is Yelp with an impressive share of 33.6%, followed by Better Business Bureau with 19.4% and Tripadvisor with 8.4%.

Yelp 33.6%
Better Business Bureau 19.4%
Tripadvisor 8.4%
Trustindex 8.1%
Trustpilot 8%
Yotpo 5.5%
Judge.me 5.4%
Podium 3%
Google Customer Reviews 2.6%
Angi 2.3%
G2 2.1%
Stamped 2%
Shopper Approved 2%
Clutch 1.8%
Facebook Reviews 1.8%

🚀 Highlights

Here is a list of the top websites that are more popular in the United States than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Yelp ^(-4)
2. Better Business Bureau ^(-4)
6. Yotpo ^(-1)
8. Podium ^(-10)
9. Google Customer Reviews ^(-1)
10. Angi ^(-17)
11. G2 ^(-2)
13. Shopper Approved ^(-11)
14. Clutch ^(-2)
17. Birdeye ^(-11)

✨ Best Customer Review Websites

Below is a more detailed list of the top 25 of the 68 customer review websites used on sites from the United States, ranked by their market share.

Rank	Name	Market share
1	Yelp San Francisco, California, United States A crowd-sourced review platform where people can write reviews about local businesses. Free$180+/month	33.6%
2	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	19.4%
3	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that provides detailed reviews, ratings, and booking options for hotels, restaurants, and attractions worldwide. $$$	8.4%
4	Trustindex Budapest, Hungary A subscription-based review management service that provides customizable website widgets such as review widgets, image widgets, and review certificates. $65+/year	8.1%
5	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	8%
6	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	5.5%
7	Judge.me London, United Kingdom An e-commerce review platform that can be customized to seamlessly align with your brand's identity and messaging. Free$15/month	5.4%
8	Podium Lehi, Utah, United States An AI-powered lead management and communication platform. $249+/month	3%
9	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	2.6%
10	Angi Denver, Colorado, United States A U.S.-based digital marketplace that connects homeowners with local service professionals for home repair, maintenance, and improvement projects. Free$29.99+/year	2.3%
11	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	2.1%
12	Stamped Vancouver, British Columbia, Canada A reviews and loyalty platform for e-commerce. $23+/month	2%
13	Shopper Approved Ogden, Utah, United States A review platform that helps businesses collect and display genuine reviews from verified customers. $$$	2%
14	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	1.8%
15	Facebook Reviews Menlo Park, California, United States A review platform from Facebook that allows users to rate and provide feedback on businesses' products or services. Free	1.8%
16	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	1.7%
17	Birdeye Palo Alto, California, United States A comprehensive platform for local businesses that includes a range of products, including Reviews, Social, Listings, Webchat, Referrals, and more. $299+/month	1.7%
18	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	1.6%
19	WeddingWire Chevy Chase, Maryland, United States A vendor marketplace connecting engaged couples with local wedding professionals.	1.3%
20	HomeAdvisor Denver, Colorado, United States A digital marketplace that connects homeowners with local service professionals to carry out home improvement, maintenance, and remodeling projects.	1.2%
21	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	1.2%
22	The Knot Chevy Chase, Maryland, United States A wedding vendor marketplace that connects couples with more than 200,000 local wedding professionals.	1.2%
23	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.9%
24	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	0.7%
25	Grade.us Bellevue, Washington, United States A white-label review management platform designed for marketing agencies.	0.6%

👉 See Also

🌎 Customer Reviews in other countries

Data is based on the analysis of 506,079 websites from the United States.
Statistics were last calculated on February 12, 2026.
For details, see our methodology and disclaimer.