⚡ Customer Reviews in South Africa

Online customer review platforms allow people to share their experiences with companies, products and services through ratings and reviews.

South Africa is an African country with a population of over 60 million people.

According to our data, customer review platforms are used on 4.8% of websites from South Africa.

⭐ Most Popular in 2026

The following chart shows the top customer review websites in South Africa in 2026, based on market share.

The most popular is Tripadvisor with an impressive share of 33.9%, followed by Trustindex with 18.2% and Judge.me with 16.7%.

Tripadvisor 33.9%
Trustindex 18.2%
Judge.me 16.7%
Hellopeter 10.6%
Trustpilot 7.1%
Yotpo 3.8%
Loox 3.5%
Stamped 2.8%
Facebook Reviews 2.2%
Restaurant Guru 1.4%
Google Customer Reviews 1.2%
Trusted Shops 0.8%
WP Review 0.7%
EmbedSocial 0.5%
Bazaarvoice 0.5%

🚀 Highlights

Here is a list of the top websites that are more popular in South Africa than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-1)
2. Trustindex ^(-2)
4. Hellopeter ^(-61)
6. Yotpo ^(-1)
7. Loox ^(-2)
8. Stamped ^(-3)
9. Facebook Reviews ^(-6)
10. Restaurant Guru ^(-29)
13. WP Review ^(-7)
14. EmbedSocial ^(-9)

✨ Best Customer Review Websites

Below is a more detailed list of the top 25 of the 32 customer review websites used on sites from South Africa, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that provides detailed reviews, ratings, and booking options for hotels, restaurants, and attractions worldwide. $$$	33.9%
2	Trustindex Budapest, Hungary A subscription-based review management service that provides customizable website widgets such as review widgets, image widgets, and review certificates. $65+/year	18.2%
3	Judge.me London, United Kingdom An e-commerce review platform that can be customized to seamlessly align with your brand's identity and messaging. Free$15/month	16.7%
4	Hellopeter Cape Town, South Africa A South African customer reviews platform.	10.6%
5	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	7.1%
6	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	3.8%
7	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	3.5%
8	Stamped Vancouver, British Columbia, Canada A reviews and loyalty platform for e-commerce. $23+/month	2.8%
9	Facebook Reviews Menlo Park, California, United States A review platform from Facebook that allows users to rate and provide feedback on businesses' products or services. Free	2.2%
10	Restaurant Guru A restaurant aggregator that provides comprehensive information such as visitor reviews, menus, and photos. Free	1.4%
11	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	1.2%
12	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.8%
13	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	0.7%
14	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.5%
15	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	0.5%
16	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	0.4%
17	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	0.4%
18	Bark London, United Kingdom An online marketplace that connects customers with local and online professionals.	0.4%
19	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.4%
20	ReviewsOnMyWebsite Edmonton, Alberta, Canada A cloud-based software that allows businesses to collect, monitor, and display customer reviews on their websites. $9+/month	0.4%
21	AiTrillion Claymont, Delaware, United States An all-in-one marketing platform with tools for email marketing, SMS, loyalty rewards, reviews, automation and integration with Shopify, Magento and WooCommerce. Free$99+/month	0.2%
22	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	0.2%
23	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.2%
24	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	0.2%
25	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	0.2%

👉 See Also

🌎 Customer Reviews in other countries

Data is based on the analysis of 17,282 websites from South Africa.
Statistics were last calculated on February 12, 2026.
For details, see our methodology and disclaimer.