Customer Support Technologies Ranked #26–#36 in Spain by Market Share (2026)

📈 Customer Support Technologies Ranked #26–#36 in Spain

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

Spain is a Southern European country with a population of around 48 million people.

Statistics based on 101K+ analyzed websites. About this data

The following list shows the customer support technologies ranked from 26th to 36th out of 36 used on websites in Spain.

Rank	Name	Market share
26	Freshservice San Mateo, California, United States A cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system. $19+/agent/month	0.1%
27	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.1%
28	ServiceNow Santa Clara, California, United States A cloud-based enterprise platform with IT service management and helpdesk capabilities. $$$	0.1%
29	TeamSupport Dallas, Texas, United States An AI-powered customer support ticketing and chat software designed for B2B SaaS companies. $29+/agent/month	0.1%
30	Daktela Prague, Czech Republic A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module. €30+/user/month	0.1%
31	Spiceworks Cloud Help Desk Austin, Texas, United States A help desk with basic functionality available for free (ad-supported). Free$5/seat/month	0.1%
32	Intercom Help Center San Francisco, California, United States Allows users to publish articles that enable customers to self-serve and find support 24/7. $39+/month	0.1%
33	osTicket Alexandria, Louisiana, United States An open-source web-based support ticket system that helps organizations collect, manage and respond to customer inquiries created via email, phone and web forms. FreeOpen source$12+/agent/month	0.1%
34	Featurebase Tallinn, Estonia A support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform. Free$37+/seat/month	0.07%
35	Jira Service Management Sydney, Australia A service management solution developed by Atlassian for IT and service teams.	0.07%
36	Customerly Dublin, Ireland An AI-first customer service platform offering chatbots, help desk tools, and task-completing AI agents. $19+/seat/month	0.07%

👉 See Also

🌎 Customer Support in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 101,428 websites from Spain.
We currently track the presence of 49 customer support technologies across the web.
Of these, 36 were detected on websites from Spain.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.