⚡ Customer Support in Iran

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

Iran is a Western Asian country with a population of over 89 million people.

According to our research, customer support technologies are used on 1.5% of websites from Iran.

⭐ Most Popular in 2026

The following chart shows the top customer support technologies in Iran in 2026, based on market share.

The most popular is Crisp, which dominates the market with an overwhelming 79.9% share.
It is followed by Zendesk with 8% and Tidio with 7.1%.

Crisp 79.9%
Zendesk 8%
Tidio 7.1%
LiveChat 2.2%
Twilio 1.5%
Chatwoot 1.2%
Help Scout 0.9%

🚀 Highlights

Here is a list of the top technologies that are more popular in Iran than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Crisp ^(-5)
7. Help Scout ^(-1)

✨ Best Customer Support Technologies

Below is a more detailed list of 7 customer support technologies used on sites from Iran, ranked by their market share.

Rank	Name	Market share
1	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	79.9%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	8%
3	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	7.1%
4	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	2.2%
-	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	1.5%
-	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	1.2%
7	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.9%

Data is based on the analysis of 21,370 websites from Iran.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.