Jira Service Management

Atlassian, Sydney, Australia

Jira Service Management is a service management solution developed by Atlassian for IT and service teams.

According to our data, Jira Service Management ranks 21th among the customer support technologies we track.
It has 0.3% of the customer support market share and is detected on 0.004% of all websites.

📊 Rankings and Market Share

⚡ Sites Powered by Jira Service Management

We have data on 91 websites that use Jira Service Management customer support technology. Here is a list of some of the top ranked ones.

The highest rated site using Jira Service Management is siemens.com.

#WebsiteRankCountryLanguage
1 siemens.com #1,800 Germany English
2 decathlon.com.tr #10,051 Turkey American English
3 bonterratech.com #11,510 United States American English
4 hagel-shop.de #75,591 Germany German
5 ankr.com #75,913 English
6 tenerife.es #100,469 Spain British English
7 sappi.com #125,135 Ireland
8 ctbids.com #125,272 English
9 enpass.io #158,448 India American English
10 sparkpa.org #203,774 United States American English
11 dfinity.org #239,017 United States English
12 coti.io #249,125 Germany English
13 wahlkreisprognose.de #249,469 Germany German
14 m.io #284,465 English
15 biershop-bayern.de #320,562 Germany German
16 divinea.com #451,929 Italy English
17 geoplatform.gov #494,648 United States English
18 ract.com.au #501,638 Australia English
19 ameriburn.org #506,427 United States American English
20 dasgibtesnureinmal.de #518,611 Germany German

📈 Usage Statistics

Most of the sites that use Jira Service Management:

Most of the sites using Jira Service Management are from the United States, Germany, and Australia.

  • United States 27.8%
  • Germany 24.1%
  • Australia 6.3%
  • Switzerland 6.3%
  • France 3.8%
  • Turkey 3.8%
  • Canada 2.5%
  • India 2.5%
  • Norway 2.5%
  • Other 20.4%

Most Jira Service Management users speak English or German.

  • English 72.7%
  • German 18.2%
  • Portuguese 2.3%
  • Spanish 1.1%
  • French 1.1%
  • Czech 1.1%
  • Turkish 1.1%
  • Norwegian Bokmål 1.1%
  • Norwegian 1.1%
  • Other 0.2%

Jira Service Management customer support technology is especially popular on .com, .de, and .org top-level domains.

  • .com 41.8%
  • .de 14.3%
  • .org 8.8%
  • .io 6.6%
  • .com.au 3.3%
  • .ch 2.2%
  • .no 2.2%
  • .com.tr 2.2%
  • .gov 1.1%
  • Other 17.5%

The primary market segments for websites utilizing Jira Service Management include business, online shopping, and marketing and merchandising.

  • Business 35.3%
  • Online Shopping 14.7%
  • Marketing/Merchandising 11.8%
  • Internet Services 8.8%
  • Travel 5.9%
  • Education/Reference 2.9%
  • Health 2.9%
  • Entertainment 2.9%
  • Government/Military 2.9%
  • Other 11.9%

🕵️ Similar Technologies

These are some of the best Jira Service Management alternatives.

RankNameCompare
14 ServiceNowSanta Clara, California, United States

A cloud-based enterprise platform with IT service management and helpdesk capabilities.

Jira Service Management vs. ServiceNow
22 FreshserviceSan Mateo, California, United States

A cloud-based IT service management solution that enables organizations to simplify their IT and HR operations.

Jira Service Management vs. Freshservice
25 TeamDynamixColumbus, Ohio, United States

A SaaS cloud platform that provides service and project management, integration and workflow, and conversational AI solutions.

Jira Service Management vs. TeamDynamix
31 TOPdeskDelft, Netherlands

A Dutch enterprise service management solution with a focus on IT Service Management.

Jira Service Management vs. TOPdesk
32 Spiceworks Cloud Help DeskAustin, Texas, United States

A help desk with basic functionality available for free (ad-supported).

Jira Service Management vs. Spiceworks Cloud Help Desk

🆚 Compare Alternatives

Compare Jira Service Management with

💬 Frequently Asked Questions

What is the company behind Jira Service Management?

Jira Service Management is owned by Atlassian Pty Ltd, headquartered in Sydney, Australia.

Which country uses Jira Service Management the most?

The majority of Jira Service Management users are from the United States.

Who uses Jira Service Management?

According to our data, Jira Service Management is used on at least 91 sites, including such established ones as siemens.com, decathlon.com.tr, and bonterratech.com.

Is Jira Service Management used on government websites?

Yes, for example, it is used by geoplatform.gov.

How does Jira Service Management compare to its competitors?

Jira Service Management is a moderately popular customer support technology, ranking ahead of 16 other customer support technologies we track.

What are the alternatives to Jira Service Management?

Alternatives and possible competitors to Jira Service Management may include ServiceNow, Freshservice, and TeamDynamix.

Data updated

👉 See Also

When interpreting and using the results, please read our methodology and disclaimer.