🆚 Jira Service Management vs. Tidio

Statistics based on 3.3M+ analyzed websites. About this data
Jira Service Management
Tidio

Type

Customer support technology
Live chat software

About

Jira Service Management is a service management solution developed by Atlassian for IT and service teams.

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Headquarters

Sydney, Australia
San Francisco, California, United States

Website

atlassian.com #165
tidio.com #127,430

Pricing

Free version ✔️50 conversations
Starter
(100 conversations)$29/month
Growth
(2K conversations)$59/month
Plus
(5K conversations)$749/month
Lyro AI
(50 conversations)$39/month

Categories

Customer Support › Rank #32
Customer Support › Rank #3
Live Chats › Rank #5

Popularity

Determined by the number of sites using each technology.

The Tidio live chat software is 61 times more popular than Jira Service Management.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Tidio is more popular than Jira Service Management in all countries.
United States
United Kingdom
Australia
India
Canada
France
Italy
Germany
Spain
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tidio is more popular than Jira Service Management in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Fashion/Beauty
Health
Sports
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,862
#12,670
#70,707
#72,355
#88,754
View more ➝
Name
Rank
#1,092
#1,929
#2,945
#10,387
#17,232
View more ➝

See also

🗃️ About This Data