TOPdesk
TOPdesk is a Dutch enterprise service management solution with a focus on IT Service Management (ITSM).
According to our data, TOPdesk ranks 38th among the customer support technologies we track.
It has 0.1% of the customer support market share and is present on 0.002% of all websites.
- 🏠 Website
- 🔗 Links
Wikipedia💸 Pricing
TOPdesk is a commercial product priced starting at $76 per agent per month with a free 30-day trial available.
📊 Rankings and Market Share
- Customer Support
- Rank: 38
- Market share: 0.1%
🏆 TOPdesk Awards
- ⭐ 6th most popular in Belgium in the Customer Support category.
⚡ Sites Powered by TOPdesk
We have data on 72 websites that use TOPdesk customer support technology. Here is a list of some of the top ranked ones.
The highest rated site using TOPdesk is memphis.edu.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #12,047 | United States | English | |
| 2 | #13,844 | Norway | Norwegian Bokmål | |
| 3 | #77,058 | New Zealand | English | |
| 4 | #92,026 | Netherlands | Dutch | |
| 5 | #92,708 | United Kingdom | English | |
| 6 | #102,029 | Canada | English | |
| 7 | #118,614 | Brazil | Brazilian Portuguese | |
| 8 | #123,158 | Netherlands | Dutch | |
| 9 | #155,387 | Netherlands | Dutch | |
| 10 | #325,537 | United Kingdom | British English | |
| 11 | #331,364 | United States | American English | |
| 12 | #332,003 | Germany | Dutch | |
| 13 | #361,853 | Belgium | Flemish | |
| 14 | #413,876 | Canada | American English | |
| 15 | #417,135 | Belgium | Flemish | |
| 16 | #439,123 | Netherlands | Dutch | |
| 17 | #469,794 | Brazil | Brazilian Portuguese | |
| 18 | #491,077 | Belgium | Flemish | |
| 19 | #516,214 | Belgium | Flemish | |
| 20 | #536,920 | Netherlands | Dutch |
📈 Usage Statistics
Most of the sites that use TOPdesk:
- are located in Belgium
- have content in Dutch
- use the .be domain extension
- fall into the Education/Reference category.
Most of the sites using TOPdesk are from Belgium, the Netherlands, and the United Kingdom.
- Belgium 42.3%
- Netherlands 28.2%
- United Kingdom 7%
- United States 5.6%
- Denmark 4.2%
- Brazil 2.8%
- Canada 2.8%
- Germany 1.4%
- Hungary 1.4%
- Other 4.3%
Most TOPdesk users speak Dutch or English.
- Dutch 70.8%
- English 20.8%
- Portuguese 2.8%
- Danish 2.8%
- Hungarian 1.4%
- Norwegian Bokmål 1.4%
TOPdesk customer support technology is especially popular on .be, .nl, and .com top-level domains.
- .be 41.7%
- .nl 26.4%
- .com 5.6%
- .org 4.2%
- .ac.uk 4.2%
- .edu 2.8%
- .ca 2.8%
- .com.br 2.8%
- .dk 2.8%
- Other 6.7%
The primary market segments for websites utilizing TOPdesk include education and reference, marketing and merchandising, and public information.
- Education/Reference 34.8%
- Marketing/Merchandising 21.7%
- Public Information 17.4%
- Business 8.7%
- Health 4.3%
- Blogs/Wiki 4.3%
- Government/Military 4.3%
- Non-Profit/Advocacy/NGO 4.3%
- Other 0.2%
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Zendesk💬 Frequently Asked Questions
Where is TOPdesk's headquarters?
TOPdesk is located in Delft, Netherlands.
Can I use TOPdesk for free?
No, TOPdesk is a paid solution.
How much does TOPdesk cost?
TOPdesk is priced from $76 per agent per month for the Essential plan.
Can I try it for free?
Yes, you can try TOPdesk for free for 30 days and test all of its features.
Which country uses TOPdesk the most?
The majority of TOPdesk users are from Belgium.
Who uses TOPdesk?
According to our data, TOPdesk is used on at least 72 sites, including such established ones as memphis.edu,
uit.no, and
mainfreight.com.
Do academic institutions use TOPdesk?
Yes. The most prominent of these are memphis.edu,
uca.ac.uk, and
uwslondon.ac.uk. In total, we know of 3 academic websites in the United Kingdom and 2 in the United States that use TOPdesk.
What are the alternatives to TOPdesk?
Alternatives and possible competitors to TOPdesk may include ServiceNow,
Freshservice, and 
Jira Service Management.