⚡ Digital Adoption in China

Digital adoption is the process of enabling people to fully understand and use digital tools, websites, or apps in their daily tasks.

China is an East Asian country with a population of around 1.4 billion people.

According to our data, digital adoption platforms are used on 0.04% of websites from China.

Statistics based on 84K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top digital adoption platforms in China in 2026, based on market share.

The most popular is Intercom, which dominates the market with an overwhelming 56.7% share.
It is followed by WalkMe with 13.3% and Appcues with 10%.

Intercom 56.7%
WalkMe 13.3%
Appcues 10%
Gainsight 10%
Shepherd 6.7%
Pendo 3.3%
Userflow 3.3%
Userpilot 3.3%

🚀 Highlights

Here is a list of the top platforms that are more popular in China than worldwide.
Differences between global and country rankings are shown in parentheses.

2. WalkMe ^(-5)
3. Appcues ^(-2)
5. Shepherd ^(-1)
7. Userflow ^(-5)
8. Userpilot ^(-1)

✨ Best Digital Adoption Platforms

Below is a more detailed list of 8 digital adoption platforms used on sites from China, ranked by their market share.

Rank	Name	Market share
1	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	56.7%
2	WalkMe Walldorf, Baden-Württemberg, Germany A cloud-based digital adoption platform that overlays any application, identifies where workflows break and provides personalized guidance and automation to help users get the job done. $10,000+/year	13.3%
3	Appcues Boston, Massachusetts, United States A no-code product adoption platform that can help you create the best possible onboarding process for your new users. $250+/month	10%
4	Gainsight San Francisco, California, United States A customer success platform that analyzes churn, improves retention, and measures the value of customer success initiatives. $10,000+/year	10%
5	Shepherd Middleburg, Virginia, United States An open-source, fully featured, digital adoption platform and user on-boarding service. FreeOpen source$50+	6.7%
6	Pendo Raleigh, North Carolina, United States A product experience and digital adoption platform that collects data, analyzes user behavior, delivers in-app guidance, and gathers feedback. Free$8,000+/year	3.3%
7	Userflow San Francisco, California, United States A nocode user onboarding platform that enables rapid deployment of onboarding flows and in-app guides without the need for developers. $300+/month	3.3%
8	Userpilot Austin, Texas, United States A product growth platform that drives user activation, feature adoption, and expansion revenue. $249+/month	3.3%

👉 See Also

🌎 Digital Adoption in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 84,141 websites from China.
We currently track the presence of 16 digital adoption platforms across the web.
Of these, 8 were detected on websites from China.
Statistics were last calculated on May 21, 2026.
For more details, see our methodology and disclaimer.