Customer Feedback Tools Ranked #25

📈 Customer Feedback Tools Ranked #26–#50

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

They include form and survey builders with multiple question types, visual feedback widgets, annotations and contextual comments, analytics and reporting, segmentation and targeting, and integrations with CRM, product management, and support systems to analyze feedback and improve user experience.

The following list shows the customer feedback tools ranked from 26th to 50th out of 90 tracked.

Rank	Name	Market share
26	Medallia San Francisco, California, United States A customer experience management platform that helps companies listen, understand, and take action on employee feedback. $20,000+/year	0.2%
27	Marker.io Brussels, Belgium A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages. $59+/month	0.2%
28	Cognito Forms Columbia, South Carolina, United States An online form builder with workflow automation that allows users to quickly create forms, add them to their website, and collect and process submissions. Free$19+/month	0.2%
29	Visual Form Builder McCalla, Alabama, United States A plugin that allows you to build and manage all kinds of forms for your WordPress website in one place. FreeOpen source$29	0.2%
30	Crema Seoul, Korea A Korean customer review management system. Free$10+/month	0.2%
31	Tally Ghent, Belgium A freemium online form builder with a text document-style editor that lets users create and publish surveys, sign-up forms, payment and checkout forms, and other data collection pages without coding. Free$29+/month	0.2%
32	Formstack Fishers, Indiana, United States A data capture and activation platform offering a drag-and-drop form builder, digital signature collection, an open API, and seamless integrations with 250+ leading software tools. $99+/month	0.1%
-	UserVoice Raleigh, North Carolina, United States A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues. $16,000+/year	0.1%
34	Formspree Austin, Texas, United States A forms-as-a-service provider that allows you to handle form submissions without the need for a backend server. Free$15+/month	0.1%
35	FormAssembly Bloomington, Indiana, United States A form-based data collection platform offering a visual form builder, PDF-to-web form conversion, digital signatures, and numerous integrations. $83+/month	0.1%
36	Yandex Forms Moscow, Russia A free form builder from the Russian company Yandex. Free	0.09%
37	GetFeedback San Mateo, California, United States A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps. $$$	0.09%
38	Userback Brisbane, Australia A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams. Free$9+/month	0.08%
39	Usersnap Linz, Austria A versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests. Free€49+/month	0.07%
40	Formsite Fishers, Indiana, United States An online form builder that allows you to create professional online forms, surveys and workflows. $24.95+/month	0.07%
41	Maze A continuous product discovery platform that empowers product teams to collect and consume user insights.	0.07%
42	Alchemer Louisville, Colorado, United States An online survey platform with workflow automation and over 400 integrations. $55+/user/month	0.06%
43	Survicate Warsaw, Poland A customer feedback platform that covers all types of surveys, from NPS and CSAT to feedback buttons for collecting continuous feedback. Free$99+/month	0.06%
44	FormRun Tokyo, Japan A Japanese online form builder.	0.06%
45	Senja London, United Kingdom A free tool to automate your testimonial and case study collection. Free$29+/month	0.06%
46	GatherUp Westminster, Colorado, United States A cloud-based review management platform with review monitoring on 100+ sites and AI-powered automation.	0.06%
47	UserReport Copenhagen, Denmark A freemium set of user engagement tools that help you conduct online surveys and understand user satisfaction. Free$$$	0.05%
48	User Feedback West Palm Beach, Florida, United States A WordPress plugin for creating feedback forms, user surveys, and polls, available in lite and premium versions. FreeOpen source$49.50+/year	0.05%
49	Trustmary Jyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews. $194+/month	0.05%
50	Canny Wilmington, Delaware, United States A product management tool focused on user feedback that centralizes customer suggestions, feature requests, and roadmap planning in one platform. Free$24+/month	0.04%

👉 See Also

🔗 Links
- ⚡Forms
- ⚡Live Chat Software

Data is based on the analysis of 3,320,618 websites.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.