⚡ Customer Feedback Tools in Belgium

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Belgium is a Western European country with a population of over 12 million people.

According to our statistics, customer feedback tools are used on 16.5% of websites from Belgium.

⭐ Most Popular in 2026

The following chart shows the top feedback tools in Belgium in 2026, based on market share.

The most popular is Contact Form 7, which dominates the market with an overwhelming 56.4% share.
It is followed by Hotjar with 16.7% and Gravity Forms with 7.8%.

🚀 Highlights

Here is a list of the top tools that are more popular in Belgium than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Feedback Tools

Below is a more detailed list of the top 25 of the 60 feedback tools used on sites from Belgium, ranked by their market share.

RankNameMarket share
1
Contact Form 7
Fukuoka, Japan

A free WordPress plugin that allows users to create and customize contact forms and other types of forms for their websites.

FreeOpen source
2
Hotjar
St. Julian's, Malta

A web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.

Free$49+/month
3
Gravity Forms
Virginia Beach, Virginia, United States

A WordPress plugin that allows site owners to create simple and complex forms to collect information on their WordPress sites.

$59+/year
4
WPForms
West Palm Beach, Florida, United States

A WordPress form builder plugin with a drag-and-drop editor that lets users create contact, payment, survey, registration, and other custom forms without coding.

FreeOpen source$49.50+/year
5
HubSpot Forms
Cambridge, Massachusetts, United States

An online form builder included in HubSpot Marketing Hub that lets users create and embed custom lead capture and contact forms without coding.

Free$20+/seat/month
6
Google Forms
Mountain View, California, United States

A cloud-based data collection and survey management software included in Google Workspace that lets users build, share, and collaborate on online forms, quizzes, and surveys in real time.

Free$12/user/month
7
Formidable Forms
Riverton, Utah, United States

A forms plugin for WordPress that provides a drag-and-drop builder to create contact forms, surveys, quizzes, payment and calculator forms, user registration, and custom data-driven applications without coding.

FreeOpen source$39.50+/year
8
Typeform
Barcelona, Spain

A cloud-based online form building and survey software that lets users create interactive forms, surveys, quizzes, and conversational experiences with customizable designs.

Free$39+/month
9
Quform
London, United Kingdom

A commercial form builder plugin for WordPress.

$34
10
Ninja Forms
Cleveland, Tennessee, United States

A WordPress form builder with 28+ free drag-and-drop form fields, default values, calculations, customizable success messages and more.

FreeOpen source$59.40+/year
11
SurveyMonkey
San Mateo, California, United States

An online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data.

Free$99+/month
12
Crazy Egg
La Mirada, California, United States

An analytics platform that allows users to track visitor behavior and optimize conversions using heatmaps, session recordings, click tracking, scrollmaps, and A/B testing.

$29+/month
13
JotForm
San Francisco, California, United States

An online form builder that enables users to create, customize, share, and manage web forms, surveys, and data collection tools without coding.

Free$39+/month
14
MetForm
Dhaka, Bangladesh

A drag-and-drop WordPress form builder for Elementor with over 40 widgets.

FreeOpen source$39+/year
15
Qualtrics
Provo, Utah, United States

A cloud-based experience management platform used to create surveys, collect and store responses, analyze feedback, and generate reports.

Free$420+/month
16
Tally
Ghent, Belgium

A freemium, intuitive online form builder that works like a text document.

Free$29+/month
17
Mouseflow
Copenhagen, Denmark

A behavior analytics platform designed to help businesses understand and enhance user experience and conversion rates on their websites.

Free$39+/month
18
Forminator
Melbourne, Australia

A WordPress plugin for creating forms, surveys, quizzes, and polls that includes PDF generation, Stripe subscriptions, and e-signature support in the Pro version.

FreeOpen source$3+/month
19
Alchemer
Louisville, Colorado, United States

An online survey platform with workflow automation and over 400 integrations.

$55+/user/month
20
Microsoft Forms
Redmond, Washington, United States

A web-based app that lets individuals, small businesses, schools, and government organizations easily create surveys, quizzes, polls, and other types of forms.

Free$19.99+/year
21
GetFeedback
San Mateo, California, United States

A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps.

$$$
22
123 Form Builder

Online form builder for creating forms and surveys with 3000+ form templates and 45+ integrations with third-party tools including Salesforce, Zendesk, PayPal, Zapier, Mailchimp, HubSpot, and Marketo.

Free$37+/month
23
Lucky Orange
Overland Park, Kansas, United States

A website analytics tool that helps track and visualize user behavior with heatmaps, session recordings, and surveys.

Free$39+/month
24
Medallia
San Francisco, California, United States

A customer experience management platform that helps companies listen, understand, and take action on employee feedback.

$20,000+/year
25
Marker.io
Brussels, Belgium

A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages.

$59+/month

👉 See Also

Data is based on the analysis of 24,924 websites from Belgium.
Statistics were last calculated on .
For details, see our methodology and disclaimer.