⚡ Customer Feedback Tools in Portugal

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Portugal is a Southern European country with a population of around 10.3 million people.

According to our statistics, customer feedback tools are used on 18.9% of websites from Portugal.

⭐ Most Popular in 2026

The following chart shows the top feedback tools in Portugal in 2026, based on market share.

The most popular is Contact Form 7, which dominates the market with an overwhelming 68.8% share.
It is followed by Hotjar with 10% and WPForms with 7.1%.

🚀 Highlights

Here is a list of the top tools that are more popular in Portugal than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Feedback Tools

Below is a more detailed list of the top 25 of the 44 feedback tools used on sites from Portugal, ranked by their market share.

RankNameMarket share
1
Contact Form 7
Fukuoka, Japan

A free WordPress plugin that allows users to create and customize contact forms and other types of forms for their websites.

FreeOpen source
2
Hotjar
St. Julian's, Malta

A web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.

Free$49+/month
3
WPForms
West Palm Beach, Florida, United States

A WordPress form builder plugin with a drag-and-drop editor that lets users create contact, payment, survey, registration, and other custom forms without coding.

FreeOpen source$49.50+/year
4
Google Forms
Mountain View, California, United States

A cloud-based data collection and survey management software included in Google Workspace that lets users build, share, and collaborate on online forms, quizzes, and surveys in real time.

Free$7+/user/month
5
Gravity Forms
Virginia Beach, Virginia, United States

A WordPress plugin that enables site owners to create and manage online forms for collecting data directly within WordPress websites.

$59+/year
6
Formidable Forms
Riverton, Utah, United States

A forms plugin for WordPress that provides a drag-and-drop builder to create contact forms, surveys, quizzes, payment and calculator forms, user registration, and custom data-driven applications without coding.

FreeOpen source$39.50+/year
7
HubSpot Forms
Cambridge, Massachusetts, United States

An online form builder included in HubSpot Marketing Hub that lets users create and embed custom lead capture and contact forms without coding.

Free$20+/seat/month
8
MetForm
Dhaka, Bangladesh

A drag-and-drop WordPress form builder plugin for Elementor that lets users visually design custom forms without coding.

FreeOpen source$39+/year
9
Typeform
Barcelona, Spain

A cloud-based online form building and survey software that lets users create interactive forms, surveys, quizzes, and conversational experiences with customizable designs.

Free$39+/month
10
Quform
London, United Kingdom

A commercial WordPress form builder plugin that lets users create custom forms with a visual drag-and-drop interface without coding.

$34
11
Ninja Forms
Cleveland, Tennessee, United States

A WordPress form builder with 28+ free drag-and-drop form fields, default values, calculations, customizable success messages and more.

FreeOpen source$59.40+/year
12
JotForm
San Francisco, California, United States

An online form builder that enables users to create, customize, share, and manage web forms, surveys, and data collection tools without coding.

Free$39+/month
13
Qualtrics
Provo, Utah, United States

A cloud-based experience management platform used to create surveys, collect and store responses, analyze feedback, and generate reports.

Free$420+/month
14
Medallia
San Francisco, California, United States

A customer experience management platform that helps companies listen, understand, and take action on employee feedback.

$20,000+/year
15
Microsoft Forms
Redmond, Washington, United States

A web-based app that lets individuals, small businesses, schools, and government organizations easily create surveys, quizzes, polls, and other types of forms.

Free$19.99+/year
16
Forminator
Melbourne, Australia

A WordPress plugin for creating forms, surveys, quizzes, and polls that includes PDF generation, Stripe subscriptions, and e-signature support in the Pro version.

FreeOpen source$3+/month
17
123 Form Builder

Online form builder for creating forms and surveys with 3000+ form templates and 45+ integrations with third-party tools including Salesforce, Zendesk, PayPal, Zapier, Mailchimp, HubSpot, and Marketo.

Free$37+/month
18
SurveyMonkey
San Mateo, California, United States

An online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data.

Free$99+/month
19
Lucky Orange
Overland Park, Kansas, United States

A website analytics tool that helps track and visualize user behavior with heatmaps, session recordings, and surveys.

Free$39+/month
20
Mouseflow
Copenhagen, Denmark

A behavior analytics platform designed to help businesses understand and enhance user experience and conversion rates on their websites.

Free$39+/month
21
Crazy Egg
La Mirada, California, United States

An analytics platform that allows users to track visitor behavior and optimize conversions using heatmaps, session recordings, click tracking, scrollmaps, and A/B testing.

$29+/month
22
Survicate
Warsaw, Poland

A customer feedback platform that covers all types of surveys, from NPS and CSAT to feedback buttons for collecting continuous feedback.

Free$99+/month
23
Tally
Ghent, Belgium

A freemium online form builder with a text document-style editor that lets users create and publish surveys, sign-up forms, payment and checkout forms, and other data collection pages without coding.

Free$29+/month
24
Formspree
Austin, Texas, United States

A forms-as-a-service provider that allows you to handle form submissions without the need for a backend server.

Free$15+/month
25
Zoho Forms
Chennai, India

An online form builder that enables users to create, share, and collect data through customizable forms, available as a web application and mobile apps for iOS and Android.

Free$12+/month

👉 See Also

Data is based on the analysis of 14,630 websites from Portugal.
Statistics were last calculated on .
For details, see our methodology and disclaimer.